This review refers only to the restaurant Da Felicin, where we ate in October 2010. While we liked the food, the service almost ruined the evening. It began with them being unable to "find" our reservation, despite the fact that we had even left our phone number. After a bit of discussion we were finally moved a table in the entrance hall to the main dining hall. As soon as we were seated, the waitress poured us each a glass of white wine we had not ordered. Needless to say, we later found this on our bill at 6 Euros per glass. Other little details that didn't seem quite right: leaving the "reserved" sign on our table after we were seated, leaving the menu after we had ordered (but later plucking it off our table to hand it to another guest), almost pulling the empty (or not empty) plates out of our hands, literally throwing the cutlery onto the table instead of placing it neatly, not giving us a chance to order out desert. The highlight was the sommelier, who was very friendly and competent and recommended excellent wines. The food was good, though nothing really pops out (yes - the hazelnut cake with moscato sabaione). It seems to me they rely too much on their reputation and on the guests staying at the hotel.
