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Grand Hotel Masseria Santa Lucia – reviews, photos

4.0 of 5
SS 379, Km 23,5 | Costa Merlata exit, 72017 Marina Di Ostuni, Italy
Hotel amenities
Grand Hotel Masseria Santa Lucia
4.0 of 5 stars 45 Reviews
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45 reviews from our community

    Trip type
Traveller rating
    10
    23
    5
    6
    1
Date Rating
manchester
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
“Good, pricey and for an isolated hotel it is lacking facilities”
3 of 5 stars Reviewed 12 December 2011
2
people found this review helpful

Stayed as a part of an escorted tour - Ostuni is very well worth a visit . We were allocated a good room well-furnished, clean with an adequate bathroom small patio that overlooked an attractive pool. The room allocation appeared to be a bloc room allocation to our party. Because of the party booking we dined en-mass - breakfast and dinner. Dinner was served in a separate room away from the main restuarant. The food was good albeit only limited choice was given for dinner. Wine, drinks and pool/bar food are unreasonably expensive. We formed an impression that the hotel was about 40% full and that the chalet rooms were not open for occupation. After dinner there was little to do in the way of entertainment and there are no other local bars, cafes etc. The site is interesting in a rather strange way - rows of apparently unsed chalets looking a little tatty, an open air theatre, wings of the hotel that appeared to be infrequently used, a ramble to a sea bathing cove.
We walked along the beach to another resort on the coast approx 1km to the north. Quite depressing - shabby abandonded hotels, villas, an open air church and a nightclub - almost like a post-apocalypse movie set - expected to see tumble weed. South along the coast the same but not quite so derelict. Have a look on google earth to see for yourself.
I have to say that we enjoyed our stay but cannot really recommend the palce.

Room Tip: Stay away from the chalets unless you have a sentimental attachment to 1960's holiday camps
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  • Stayed April 2011, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask nudgermanchester about Grand Hotel Masseria Santa Lucia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Preston, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Customer Service??”
2 of 5 stars Reviewed 20 October 2011
1
person found this review helpful

I am writing this review because this hotel was really quite astonishing; yes it was certainly different. Very basic. Rooms look tempting and modern. What about the nasty smell - in the adjoining bathrooms? What about the the large iron door you use to enter your room? Pool service? I don't think so? Uneven paths, reluctant staff, poor food quality (baring in mind the price) selecting seats for breakfast that don't include being covered in bird doo doo. I feel without going into further detail you will get the overall picture. However if you might think my review is 'picky': during my stay full of sewage fumes I was asked, as were all guests to close the windows- yes the only window, the bathroom window, as the hotel was fumigating. During the night fumigation teams in masks etc went around the buildings. This was then repeated a night later.Fumigators covered in masks some spraying out from vehicles went about thier work. Would you visit this hotel?That is your choice. Puglia is worth the visit and particularly Lucca however if you want my experience.......? Please note my experience happened four years ago however trip advisor does not allow this as an option.This experience was so bad I still share it!! August holiday!

Room Tip: This hotel has no rooms I can recommend. Beware
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  • Stayed August 2011, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask julo063 about Grand Hotel Masseria Santa Lucia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Great hotel for a very relaxing comfortable family holiday with fantastic food”
5 of 5 stars Reviewed 28 September 2011
5
people found this review helpful

We really enjoyed a 10 night family holiday here recently. We have 2 young children (7 & 5), so it was important that they had a good fun time whilst we relaxed. They loved playing in the fantastic pool and we relaxed and even managed to read some books! I would recommend booking adjoining rooms as this worked well for us and the kids. The nearby beaches are not brilliant, but that certainly didnt spoil it for us. An occasional trip for dinners and evenings in Ostuni was also well worth it.

  • Stayed August 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Markscorer about Grand Hotel Masseria Santa Lucia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
“Rural”
2 of 5 stars Reviewed 18 September 2011

Lucky for us we just wanted to relax and do nothing. The location is far from anything. At night the bar closes at 11.30pm and the entertainment at around 11pm. After this there is nothing to do. There is no where to go other than to go to bed. The pool was lovely but the beach is about a 15 minute walk and not at the back of the pool as on photo (the photo is just to draw you in). Hotel very expensive on drinks and poolside food so make sure you hire a car so you can eat out and buy drinks elsewhere. Small bottle of water is 2 euro and most drinks start from 8 euro. We met some lovely guests here, Stella & Johnny, Astrid and Berte and Marilyn and Andy and lots of others. Would we come back? Yes to Puglia but no to this hotel. Be careful if getting a taxi from this hotel because it ranges from 57 euro to 107 euro. Taxi to Bari Airport shld be no more than 80 euro.

Room Tip: Rooms away from the hotel quieter
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  • Stayed September 2011, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Service
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Ask Tamara522 about Grand Hotel Masseria Santa Lucia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hasselt
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Below standard”
3 of 5 stars Reviewed 16 May 2010
3
people found this review helpful

This hotel is ok if you go for less. Do not seek specials or good location.

  • Stayed May 2010, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Bert454 about Grand Hotel Masseria Santa Lucia
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Additional Information about Grand Hotel Masseria Santa Lucia

SS 379, Km 23,5 | Costa Merlata exit, 72017 Marina Di Ostuni, Italy
Price range (per night):* INR7,078 - 18,447

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