We stayed at this hotel when we visited the Verona Stone show and all of the hotels in town were sold out, so we were directed to this one by American Express.

The grounds are lovely as is the vills, but as far as I am concerned the loveliness stops there. There is all sorts of sexually oriented modern art in the interior public spaces and in the rooms. It is uncomfortable for those of us who do not stay there by choice. We had a large but bizarre suite. It looked like something from Alice and Wonderland....odd shaped furniture with light fixtures coming out of the upholstery and references to sex on the carpets. The piece de resistance was when I noticed what appeard to be a small red camera portal in my bathroom...definitely not a smoke alarm!

I went to my colleagues bathroom to investigate and discovered the same identical item in her bathroom. When I pointed it out to her and asked her what she thought it was, she shrieked and said, :"It's a camera! Get me out of here!" We checked out immediately.

So, if you don't mind being photographed, I guess the place is okay. The breakfast is good and the grounds are nice.

We visited Byblos Art Hotel, this August, for the second time with friends and we feel we have to write this review to thank the people for their kindness and friendly attitude, which makes us feel like home. The hotel is located just outside Verona, in the middle of the vineyards of Valpolicella area, which makes it an extremely relaxing and tranquil place and, at the same time, the perfect spot for visiting Verona and other cities and areas of Veneto and Lombardy, such as Vicenza, Padova, Madova, Lake Garda etc. We will not talk about the decor, since so much has been already said; it is simply fabulous. People at the reception desk but especially at the restaurant are very warm, friendly, accomodating and discrete. We always had a nice chat during breakfast or dinner. When we asked whether we could be told something about the place, the lady at the front desk spent half an hour telling us the history of the estate, the background of the present owner and to answer any question we had while she was showing to us the Presidential and the Medini Suites. We have been both times very well served and we and our friends thank the staff of Villa Amista for that. See you all next August!

On our way from Croatia to Gstaad we decided for multiple stops of which one has been a 2-night stay at the “Byblos Art Hotel” to see Verona and to visit the Opera in the Arena. We’ve chosen “Byblos Art Hotel” because it belongs to LHW group and it’s a Byblos - which should give you 100% quality.

The hotel is located outside the city, a bit in the “Pampa” – which doesn’t really matter because they offer a free Shuttle service downtown every hour which takes approx. 25 – 30 minutes. Also after the Opera they have this service so you don’t have any problems to park your car or find a taxi.

The interior of the hotel is stunning, full of contemporary art, objects, photographs, paintings and sculptures – just amazing. The pool is also nice and gives you a quite place to relax from sightseeing in Verona (take a guide and you’ll know much more than just running around with a guide book!). At the pool they do offer good service, there’s a pool bar for drinks and snacks.

Until that point it sounds good – but now it’s getting bad, really BAD!
Let’s start with the rooms: we had a room in a side wring (Deluxe at € 386.00/night). To come to the room you’ve to go through a long corridor which heavily reminded me on a hospital, clean and cold. The room was of good size but the Wi-Fi at € 16.90/day is very slow and often even completely breaks down. Sorry, but Internet today is a standard, it’s like a hotel is charging extra for a pillow. Of course they forgot the turn-down service and when I complained they informed me that it was done at 18:00. But it wasn’t done since the day-cover of the bed was still on, the curtains open. But first they (the guy at the reception) INSISTED that it has been done and we just massed it up again. The linen cover for the blanked is open on the side and during the night (when you move) the cover disappears and you’ll sleep under the naked inlet. The housekeeper told me “no worry, we wash it nearly every week”...

Okay, let’s talk about the 5* breakfast. You think you’ll get a freshly pressed orange juice? No – but there’s a machine and you can make it yourself! Problem was that the oranges had been too big for this machine and people started to press them inside the machine with their arms... At 10 am (they serve breakfast until 11 am) the buffet looked like a battlefield, the scrambled eggs (well, what was left of them) where brown/grey on top (no eggs made to order). When your coffee is finished – of course – nobody asks you to replace it.

Let’s come to the RAT: when we returned after Opera we were sitting with another couple near the entrance of the hotel and enjoyed a drink – when suddenly a big, fat rat appeared. It’s not that we were sitting in the garden... we were sitting up where’s the entrance to the Lobby and the balconies to the rooms.

Oh, of course the maids forgot some cleaning staff with hairs on it in our bathroom near the sink, a nice surprise – disgusting!

And don’t park your car at the parking ground (grass) at the hotel. They’ll spray it every night so your car gets wet. But it’s not clear rain water, it’s tap water with calcium carbonate – so your car gets all this nice white spots which are very difficult to remove.

I talked to the manager, he promised to improve. Poor guy, he has got a lot, a real lot to do! He should visit “Hotel Belludi37” in Padua where we staid the night before. It’s a 2* classified hotel but so much better than this 5* Byblos LHW Hotel!

If youneed to relax near a beatiful town. Go. We loved it.