As the last stop on a trip around Denmark, we stayed in hotel Romantik on Bornholm. I have given 4 and 5 stars to all the hotels we have stayed at but we had such a negative experience at this hotel that I have had to give a 1 star despite of the fact that the hotel has a nice view and is quite sweet. We had 3 rooms for 3 nights and in one of the rooms we had paid an extra bed for our 4 year old son. When we got t the room we realized that the bed was a baby bed and went back to the reception to the reception to ask for a larger bed. Despite of the fact that. Was clearly indicated that we needed a bed for a 4 year old and not a baby, the hotel owner was not are if they could get us a bed. Finally they agreed to give us an extra bed, when we got to the room it turned out it was a sun bed - extremely uncomfortable . We had to go back and ask for a different bed but they had no other option despite of the fact that we were paying for 3 people in the room and not 2. really bad quality and service but what was worst was the treatment we received after this. The owner would hardly talk to us which was awful as he was present at the reception, breakfast dinner etc. I have never experienced anything like it and I travel all the time on business and several times a year with my family. I would really not recommend you t stay at this hotel. The atmosphere is so bad. It is clear that the owner is not interested in running the hotel. I would add to this that not all the rooms were nice and all the bathrooms are very poor.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC