We stayed here after Christmas for 2 nights. Do not underestimate the altitude of this hotel - we actually had painful popping ears (of the type when landing in an aircraft) when driving back and fore Merano (a 15 minute drive). Given the altitude, the views were therefore absolutely amazing...
The hotel itself is beautiful. It's fairly difficult to find in the dark, once you've turned off the main road you have to drive through a building site of another hotel that has no proper road. I'm sure this will only be very temporary however.
The lobby/reception area is very contemporary and has been cleverly designed to make the most of the wonderful views - when walking towards the restaurant it feels as if the building is actually floating, amazing.
Our ''deluxe'' type room was very modern and fairly big. The bed was one of the largest and most comfortable we've ever experienced. The sitting area could be improved - the two chairs were pretty uncomfortable (unfortunately sofas appear to only be available in the larger rooms). There was a desk and plenty of storage space but I did miss a vanity table - a mirror above the desk would be perfect. The bathroom was beautiful but poor water pressure in the shower.
Breakfast was wonderful, great coffee and an amazing selection of all the usual continental items - with the addition of beautiful cakes!
We had two problems with this hotel - one was the Wifi cost at 10 euro for 2 hours. When you're paying the rates they ask for bed & breakfast it seems ridiculous not to include unlimited free Wifi as other (much cheaper) hotels do.
More importantly however, the hotel was unfortunately the noisiest we have ever stayed at! There was all sorts of banging and the sound of machinery going on above our room from 8 in the morning until 10 in the night. As we only stayed 2 nights it didn't bother us too much but I would have asked for a quieter room if I was staying longer.
Overall a beautiful hotel with possibly the nicest views we've ever been lucky enough to experience from a balcony - reason enough to stay here in our opinion. A few problems but overall recommended.
