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Pian d'Ercole Resort – reviews, photos

4.0 of 5
Via Colognolese 33 | Pontassieve, 50065 Montebonello, Italy
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Pian d'Ercole Resort
3.5 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    25
    11
    9
    9
    0
Date Rating
Derby, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great, unassuming service - you needn't ask for more!”
4 of 5 stars Reviewed 21 July 2011
2
people found this review helpful

A lovely hotel/resort in a beautiful area. A really relaxing, friendly atmosphere with spotless rooms.
Our stay was everything we hoped for - relaxing after a long journey, and great food and wine, with very comfortable rooms. We certainly had no complaints whatsoever. We had to request a room key each, but it was no problem once requested. The unassuming level of service only really showed when we got to our next destination - we had left our documents in the room safe, and were now 400 miles away. The owner immediately retrieved our documents, and then forwarded them on at their own expense. A wonderful reassurance of care and service!

Room Tip: Ground floor rooms have garden. The others have no balcony, just window.
See more room tips
  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bike_traveller_11 about Pian d'Ercole Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Arlington, New Jersey
Senior Contributor
30 reviews 30 reviews
Reviews in 17 cities Reviews in 17 cities
41 helpful votes 41 helpful votes
“Eh.....depends what u like but I could not do this again”
2 of 5 stars Reviewed 15 January 2011

We literally stayed for one night and thank goodness. We were in a very quiet area but it was September so it was a bit hot in the room. Hotel told me that a/c units do not work and to leave the patio door open. I told them that I was not comfortable leaving the patio door open with us being on the first floor and they told me that it was safe. I did not feel safe at all. Maybe they were right but I did not feel comfortable with a patio door open all night long. We were left no choice but to sleep half the time and let the bugs in for a nice night inside the room with us. If you need it for just one night just make sure your on the second floor and or that the a/c units work. I got this room for free through my travel points and thank goodness because I would not pay to sleep in a place like this. The views getting there and out are amazing - enjoy the area and drive around and get lost - we did that and we found a wine factory by a windmill! It was the first windmill I have seen in my life. Views are worth it all. There is also a mall called "the mall" nearby which you should def. check out!

  • Stayed September 2010, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Lissette0708 about Pian d'Ercole Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
piandercole, Proprietario at Pian d'Ercole Resort, responded to this review
1 September 2011
Dear customer,
the air conditioning worked perfectly until the end of the month of september.
We are available to give free accommodation for one night with breakfast buffet, because we are confident of not being the hotel described in the review.
We wait You !!!
Pian d'Ercole Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Udine, Italy
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
“does this deserve a 4 star rating?”
3 of 5 stars Reviewed 5 September 2010

We just came back from our weekend stay at this hotel with another couple. We had a special package deal including dinner, so value was good. But the rooms we had were very small, with the bed squeezed against the wall, so i had to climb over my husband to get in and out of the bed. Not at all the rooms they are showing on their website.
The shower stall was very small, a large person would not be able to shower.
Yes, it has a minibar, but in it only 2 bottles of water, and nothing else. We drank them the first night and they were not replaced.
Like I said, dinner was included. The food was actually good, but I did not enjoy being forced to watch loud Italian commercial television. The second night we asked them to turn it down and they did and also changed the channel. The tv was also on during breakfast, so you don't have to make conversation with your table companions.

We got the impression that they had done all that was needed to get a 4th star (the brochure was printed over with an extra star (from 3 to 4)), but we thought they were stretching it.

It in a good location, we visited Florence on Saturday.
It was not bad but I would look for something better next time.
The young waitress was very sweet.

  • Stayed September 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Japkip about Pian d'Ercole Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Unwelcoming Hotel but had a good time anyway”
3 of 5 stars Reviewed 1 August 2009
1
person found this review helpful

Hotel - the owners

Travelling from London, we had a nightmare journey as we were re-directed from Pisa to Bologne which caused problems with car hire etc (don't EVER book with Easycar) so we were very late arriving at the hotel but we kept our spirits high. We started to have a chat to the owner but he was completely rude to us and cut us dead and did not even smile at us, so it wasn't the best start. It could be the language barrier but we noticed over the couple of days we were there that he could suddenly communicate in English to other guests where English was the only shared language where as with us he would not even try even though we practised our Italian. We said morning to him every day but not once did he smile.

The Room

Clean, basic and tidy but with no character and very similar to a Travel Lodge!

The Food

We didn't eat at the restaurant as when we arrived (after a nightmare journey) we asked if the restaurant was still open and he said it was shutting in 15 minutes, the time was 9.15pm. We found some information a little later that said the restaurant actually closed at 10pm. Again not very welcoming. Breakfast was typical Italian so quite good.

Restaurants near by

When we arrived late we went to the Dory, which is basic, very well lit restaurant. It's not the best in terms of setting but we had a couple of very good pizza's and they were very hospitable.

We had a fantastic time, really because of the two restaurants near by. If you turn left as you come out of the hotel (by car as it is too far to walk) then you will come across a lovely Osteria on the right hand side. It is quite easy to miss but you should see a small car park. It is set under Olive trees and makes a lovely setting for either lunch or dinner.

If you carry on further, you will see some cars parked and you will come across a massive fishing lake with some basic bars and restaurants surrounding the lake. We didn't eat here but it is definitely worth stopping to take in the views.

If you then drive on you will pass a massive bottle of wine on the left hand side (no I'm not drunk!) and then we you will see a Windmill on the right hand side. Head towards that and park and opposite it a excellent restaurant, which is called The Windmill, funnily enough. It is stunning. Excellent views of the sunset and fantastic food. I had the wild boar, which was delicious. We had the best night here.

The area

The town itself is OK not the most picturesque and we know Tuscany quite well. The restaurants made the area for us but I wouldn't stay at this hotel depending on what you are expecting. Very close to the Windmill is another hotel called Casabella Agriturismo and that looked lovely and is much closer to the better restaurants.

We are a nice friendly couple and stayed in 2 other hotels during our trip here and everyone else was very friendly and welcoming apart from the owners at this hotel so I really don't think it was us. Another hotel that we stayed it which we really enjoyed was Relais Della Rovere. This is near Colle Di Val D'Elsa so still accessible to all the areas.

Best towns/cities in order of personal preference: Lucca, Colle Di Val D'Elsa (hardly any tourists), Siena, San Gimignano and then Florence.

  • Stayed July 2009, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask NuttyLondon about Pian d'Ercole Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey England
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Very nice hotel”
4 of 5 stars Reviewed 18 June 2009
2
people found this review helpful

The hotel was excellent as a base for touring Tuscany. Excellent for MOTGP which is why we were there. Staff very friendly and helpful. The hotel has been beautifully restored. Would stay again.

  • Stayed May 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask AlfiefromAmalfi about Pian d'Ercole Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Pian d'Ercole Resort

Via Colognolese 33 | Pontassieve, 50065 Montebonello, Italy
Price range (per night):* INR6,353 - 14,323

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