Just come back from Mastichari Bay Hotel, stayed for one week, had a really great time, Rooms were spotless, clean sheets and towels daily, The food was excellent, lots of choice for everyone. The animation team were good, especially Tiger, he made our holiday. Katarina and Deanna was lovely too and they all got involved with everyone. Eada who works in the bar in an evening is a lovely person and really looked after us, will miss you Eada!!!
Antonio who works in the poolside bar also looked after us. The only downside was I found the Bar supervisors a bit miserable, I think they seemed too look after the Germans more. But a great relaxing hotel, will return again in the future.

Stayed half board for 2 weeks - looked great on arrival, but soon realised we were out numbered by the GERMANS - this hotel is sold heavily to the gERMANS AND IS BIASED IN FAVOUR OF THEM, both in service and entertainment.

The food was excellent - better than 5 star buffetts we have had in the Caribbean - plenty of choice and variety, kids menu is a good idea - deserts very rich and you easily eat too much. House wine is surprisingly very good - else had cold bottle of water with meal. Drinks same prices as back in the UK so can be expensive - there is an all inclusive option but you have to ASK on arrival. Quite windy at times - hence the plastic screens round the pool - nearby beach in the Town is lovely but quite windy.

Germans get their towels out by 7AM on ALL the beds, Hotel won't do anything about it - so you have to get up at 6:30am if you want some beds. Rooms are fantastic and very big - lovely and clean, local bus is crowded so if you've got kids hire a car - it's cheaper in resort than hiring from the UK - and watch the £500 excess if booked in the UK. Magic BEACH was the best for us - Paradise beach too small and crowded. Animation team very basic and too noisty at times - kIds club doesn't cater for British Kids so an hour in the am and pm is all you'll get out of it.

Overall - LOVELY hotel, GOOD location, GREAT food but FULL of GERMANS! Won't go back - sorry.

stayed at this hotel last summer and loved every minute of it.

The staff are genuinely there to assist and make your stay pleasant. The rooms are huge and cleaned to perfection EVERY morning (one of the few hotels where a double really means DOUBLE). The restaurant buffet every morning was the perfect start to the day, spoilt for choice, never had to wait and everything we tried was brilliantly cooked.

The pool bar area was pleasant (nothing too exotic but very decent) the bar staff great fun to be served by and knew how to entertain guests. Having said that, the entertainment team itself could have gone to a bit more effort to come up with better shows.
Indoors bar of the hotel a bit quieter but a very good place for a late drink and chat with the staff.

The only downside of the place was the beach area. It has rocks scattered in the seafront to (as was explained) stop the corrosion of the land by the sea-current. On a not-windy day the water is still very pleasent though and there is a few sandy spots to access it. On top of that, a short walk away and through the lovely village of mastichari there s an even better long-sandy beach.

will return with no hesitation next year. Would recommend this place to anyone looking for a quiet but very enjoyable holiday in a hotel with proper service.

We stayed 1 wk half board. Good accomodations. Pleasant staff. Good food. Good pool. Short walk to village/supermarket. Local bus stop 10 metres away! Good for day bus trip to Kos Town (2 Euros each way). Car rental down the road (32Euros/day, incl full insurance, A/C). Took day trip to Kalymnos on the local ferry (3.5 Euros each way), then a local bus to Massouri where we stopped at a bar overlooking Telendos volcano. Also took a day trip by hydrofoil to Bodrum Turkey (10 Euros return). Shop around for the best deal from your pickup point. Ours was 20Euros per person incl the hydrofoil which was barely more than it would have cost on the local bus (whose times didn't match the Bodrum hydrofoil). We enjoyed the whole trip very much. Hotel guests 95%+ German, who are discriminating guests. All seemed happy with the hotel and services too.
Previous reviewer didn't like the beach immediately in front of the hotel. However, there is an adjacent good beach and also a fine swimming pool at the hotel.