Definately not 5 star as advertised, on first impressions it should probably be rated a 2 - 3, but after spending a week there I would definately rate it a 2. The majority of the staff were unfriendly and rude and for some reason there always seemed to be an atmosphere in the restaurant between them. When the holiday was booked it was done so on an All Inclusive basis, when we arrived we found there were different levels of this and we were only on the standard rate. No offer to upgrade was given, evan after TRYING to discuss this with reception. The food on offer was limited and bland and it seemed whatever was for lunch usually ended up being on the buffet for dinner, in some other form, breakfast was the best meal of the day. The whole place was a total disappointment for us, 3 members of staff made the place more bearable, the Bar Manager, the Entertainment Lead and our Dinner waitress. These were warm and welcoming, the rest of the staff need to take lessons from them.
You are probably reading this and thinking "What do some people want", which is what I thought when I read the bad reviews, but we spent a lot of money on this holiday and it was BAD. You expect a certain amount and level of customer service, it is just not on offer here, so just don't bother.
- Mythos Palace Georgioupolis
- Mythos Palace Hotel Georgioupolis
