We arrived at hotel Blooming with our two small children, only to hear that our family suite was unavailable due to water damage. Apparently no one bothered to call us about this. The only room left was a room for two people, but with two kids that was not acceptable to us. The receptionists seemed more bothered with preventing a scene in front of the other guests then with the huge mistake the hotel made. We went back home with two crying children. They promised to make us an alternative offer but we never heard from them again. Apparently they really didn't care. We are never coming back!