Originally booked in for 2 nights we left after 1! The room 114, is tiny and not up to basic minimum standards. It was filthy and clearly hadn't been properly cleaned before we arrived. Toe nail cuttings(!) on the floor from previous occupant, thick black mould all around the shower cubicle (no bath in this room) and all door furniture was disgustingly stained and marked. The bed was terrible with springs coming through making a decent nights sleep impossible.
Communal areas are definitely grubby - the windowsill in the corridor had a dirty coffee cup on it - not the hotel staff fault as it could have been left by a guest. What was inexcusable was the cup was removed in the morning but the windowsill was not cleaned - there were a number of sticky coffee rings all over it!
Had to leave 1 star as not allowed to leave none!
Only saving grace was the hotel agreed to refund the cost of our second night and the manager on duty appeared to take our complaints seriously but fact remains she is not clearly not managing this hotel properly.
Finally if you are tempted to eat in the Toby next door - don't bother. Tepid food cooked for the masses and dire service from waitresses who are more concerned about the shifts they have been allocated than trying to serve any customers.
