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Novotel Monterrey Valle – reviews, photos

3.5 of 5
Ave Lazaro Cardenas 3000 Esq Dr Alt Valle Oriente | San Pedro Garza Garcia, San Pedro Garza Garcia 66269, Mexico
Hotel amenities
Special offer
Ofertas Novotel
Novotel Monterrey Valle
4.0 of 5 stars 72 Reviews
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72 reviews from our community

    Trip type
Traveller rating
    16
    29
    17
    7
    3
Date Rating
Los Angeles
Top Contributor
66 reviews 66 reviews
Reviews in 29 cities Reviews in 29 cities
34 helpful votes 34 helpful votes
“Very basic but clean”
3 of 5 stars Reviewed 25 July 2011

This is a high-rise tower in the center of the Valle Oriente area, surrounded by new high rise commercial office towers and adjoining the Ibis Hotel, so it is convenient if you have business in the immediate area of Valle Oriente within San Pedro. There are several restaurants to the immediate east---La Valentina (very good), Las Alitas (fast casual), Italianni's (modest priced table service Italian food) and the hotel has its own modest restaurant. Parking is underneath the hotel and they have valet parking as well. Rooms are very standard, nothing special. Very competitive price wise. The term for this hotel, in our opinion, is that it is "efficient". The neighboring Ibis is cheaper, with smaller and more basic rooms, but shares some of the same amenities (pool). So for a few dollars more, you get a little more here at the Novotel.

Room Tip: Ask for a room with a view towards the mountains, not Av. Lazaro Cardenas.
See more room tips
  • Stayed July 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Disgusting hair covered bed, terrible customer service, expensive rates. AVOID AT ALL COSTS”
2 of 5 stars Reviewed 21 January 2011
2
people found this review helpful

I am writing this at 2:30 am after arguing with the hotel manager over our dirty bedding for over 30 minutes. Getting him to offer us complimentary breakfast was like pulling teeth. As a courtesy for a hotel in México that charges 1300 pesos you expect at least a free night. Bedding has been changed (decided not to switch rooms as they are all probably just as dirty), but needless to say, we will not be staying
here EVER AGAIN.

  • Stayed January 2011
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
chicago
1 review
“Monterrey Trip”
2 of 5 stars Reviewed 1 November 2010

  • Stayed October 2010, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Washington, DC/Northern VA
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
“clean and comfortable”
4 of 5 stars Reviewed 26 October 2010

One of the big hotels in the hotel area in Valle Oriental. The room I had was very large with a nice view of the pool. The room and common areas were very clean. The front desk and housekeeping staff were very nice and helpful. The hotel was pretty quiet on Saturday, but on Sunday the brunch is pretty popular so things are busy. The pool area is really nice and isn't too busy early in the morning and late in the evening. The area around the hotels has a lot of traffic, and while there's a mall not too far from the Novotel, it's not really pedestrian friendly.

  • Stayed October 2010, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“basic decent hotel, nothing special, lots of families w children”
3 of 5 stars Reviewed 11 October 2010
1
person found this review helpful

Upon first impression, I thought this hotel was perfectly adequate. Nice sized room, flat screened tv, small fridge, and the thing that I liked best about it was the minimal white noise from the a/c and the fridge.
But my god - the hotel is chock full of families with screaming children that you absolutely can't get away from. Breakfast brunch is headache-inducing, the pool is packed, the music at the pool is blaring.
I would -not- recommend this hotel for the business travel looking to get some work done.

  • Stayed April 2010, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Novotel Monterrey Valle

  • Novotel Nuevo Leon
  • Novotel Hotel Monterrey Valle
  • Nuevo León Novotel
Address: Ave Lazaro Cardenas 3000 Esq Dr Alt Valle Oriente | San Pedro Garza Garcia, San Pedro Garza Garcia 66269, Mexico
Price range (per night):* INR3,025 - 3,809

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Novotel Monterrey Valle
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