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Ambienthotels Panoramic – reviews, photos

3.0 of 5
Via Cimarosa, 1 | Rimini, 47822 Viserba, Italy
Hotel amenities
Ambienthotels Panoramic
Ranked #2 of 19 hotels in Viserba
4.5 of 5 stars 101 Reviews
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101 reviews from our community

    Trip type
Traveller rating
    57
    32
    8
    2
    2
Date Rating
France
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“First time visitor and everything was perfect.”
5 of 5 stars Reviewed 8 November 2010
1
person found this review helpful

I stayed at the Panoramic hotel for 5 nights in early November for a conference at the expo center. I travelled with 5 other co-workers. The hotel is charming from the outside even if it is not much to look at. The decoration both in and out was very pleasant. The hotel sits right across the street from the sea and is an ideal location for easy access to the water or beach.

Upon arrival, check-in took only 5 minutes and i was escorted to my room by the receptionist. That is the first time anyone has ever escorted me to my room in a 4star or less hotel. The reception person made sure i understood where everything was in the room and if i had any questions. GREAT customer service!

My room was clean, fresh, and had a view of the sea. A nice balcony and very modern decor. The room was small but for one person it was plenty of space. The bathroom was huge. There was a CD player in my room with a CD of relaxing music provided by the hotel. Speaker system also in the bathroom. I played the CD each evening once i returned to my room. It was little things like this that really provided a service that most hotels never provide.

Noise outside the room was a minimum. You heard the occasional talking through a wall or in the hallway when someone walked by but nothing was ever too noisy. I slept each evening without waking up from any distractions. The bed was excellent.

Breakfast was provided and the buffet on the first floor was always good even if it was always the same. Great pastries and coffee. There was also ham and cereal, toast, fruit, and an assortment of cakes. It was always enough to get you going with your day.

The evening was the best. Once we returned from the expo center there was a (free) buffet of small food (appetizers) waiting at the bar. There was so many types of food to sample and it never ran out that it was hard to go out for dinner afterwards on account of all i had eaten at the bar. Plus, free house wine that you could serve yourself from a barrel. Plus excellent cappuccinos and lattes served at the bar for a small price. After a long day of work you could not wait to return to this hotel to relax and be taken care of. It really was that good.

At the end of the expo my team and i stayed one extra night at the hotel. Because November is the off season for tourist there was no one else staying at the hotel but our group on this last night. The hotel accommodated us extremely well for this last evening. Helping us with dinner plans and reservations. Asking us what time we wanted breakfast to be ready in the morning; and even helping with ordering of taxis and making sure we got on our way with no problems. The level of service at this hotel is better than anything i have ever seen in all of France, UK, Germany, or Spain. The staff are to be commended because they were always there with a smile and ready to help with anything. Our team will certainly return again to this hotel because of the expo next year. But to you, the reader, i can not recommend this hotel enough if you plan to stay in Rimini. You will not be disappointed.

  • Stayed November 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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colwyn bay north wales
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“DONT GO”
1 of 5 stars Reviewed 7 July 2010

just arrived back from the panormaic hotel, very dissapointed with the room as we expected to stay in a so called refurbished room this certainly had no refurb, rooms were very small, and shabby, only place that had refurb was the reception , we found breakfast very poor and dinner was terrible, town was shabby we found one place to go in evening a beach bar but apart from that very poor, this place does not cater for tourists, only italians.

  • Stayed July 2010, travelled as a couple
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ermeti, Direttore at Ambienthotels Panoramic, responded to this review
13 July 2010
The Mission that has characterized us for years is to try to understand our guests’ needs and expectations. In your case this was our only real mistake: not understanding your idea of holiday, so we apologize for it and we invite you to try one more time.
Concerning your disappointment about the room, I would like to remind you that with the travel agency you booked our cheaper room. At your arrival, for a small extra, we proposed you the refurbished and upper class rooms with both Tech Style and Classic Style, but you did not show interest. It is true that the reception is refurbished like all the common parts of the Hotel.
For what concerns our Restaurant Service, we are surprised since we continuously receive compliments on the variety of choice, the quantity and the quality of our menus. If these did not suit your tastes, we apologize and we regret that you did not report us in time to find a solution.
Viserba is a part of Rimini with outstanding characteristics, suitable and appropriate for a quiet holiday, dedicated to shopping, relax, sun and sea. Ideal for families with children, young couples and elderly.
Its excellence points are: a small assembled and well cared beach and a shallow sea, safe for children and for the ones who cannot swim.
In the evening the pedestrian area and the closure of shops by midnight ensure a peaceful and safe atmosphere.
Only now I am aware of your holiday expectations and I really regret that I could not help you with my experience and my knowledge of the town.
It would have been enough from you to make some questions about your needs, in order to allow us to recommend you all that Rimini and its surroundings unquestionably offer.
It is very difficult to claim that Viserba is an holiday resort only for Italian people, since it is well known that it is the favourite destination for foreigners from all over Europe, mainly in the period of May, June, July and September.
I think there was a misunderstanding on both sides so… let’s try again, we wait for you!!



The Hotel Manager
Antonio Carasso
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Bad Kötzting
1 review
“No stress on the sun”
5 of 5 stars Reviewed 10 June 2010

I have been recently to this Hotel, where service and staff can make one fells confortable and wellcome.
My room was one of those recently renovated with hight quality bed, pillows and bathroom. There were plenty space to organize my belongings, for details seemed to have been carefully planed on those rooms. Not all rooms have been renovated, so one must ask for the new ones.
Restaurant had a sort of privat service and the food was honest.
If you are looking for a relaxing not pretentious vacation, this is definetely a place to be.

  • Stayed June 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Taiwan
1 review
“Enjoy the holiday in PANORAMIC”
4 of 5 stars Reviewed 17 May 2010

We are from Taiwan.Ten of us came here to participate in the beach tchoukball festival.
The food is delicious. The host and staff are really kind and nice. The room is clear.
The view here is beautiful also no matter in morning or evening.
We enjoyed all of the time here and had a good time in PANORAMIC.
Wonderful trip and memory in Rimini and PANORAMIC.
See the pictures we took, you can imagine how wonderful it is.

  • Stayed May 2010, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Never judge a book by its cover...”
2 of 5 stars Reviewed 9 July 2008

We booked the Panoramic because we thought the photos on the website were a true and accurate reflection of the hotel and its rooms. How wrong we could have been. Apart from the very friendly front desk staff, there was nothing right with the hotel, and over the course of our three day stay we had three different rooms, because every room was a poor experience!

Day 1: The room resembled a 1 star hostel which had not been decorated for about 30 years. The bathroom was third world to say the least and the furniture was falling apart.

Day 2: The room was a lot better. Small but modern - '80's style, but we were next to the elevator shaft. Consequently we could not sleep as the lift never seemed to stop whining, clanging and banging.

Day 3: A poor attempt at creating a contemporary space. Badly designed and a new bathroom with old fittings, probably from a similar room to the one we had on day 1.

As for the breakfast - very mediocre. The café next door is a much better choice.

On a positive note, the staff and owner / manager were lovely and tried their best to accomodate our needs, hence the reason of changing our room 3 times over 3 days. The location is also good but 3-4 km from the main Rimini beach.

Not recommended until they get their act together and definitly not for 100 Euro per night - needs a total and professional overhaul!

  • Liked — location
  • Disliked — rooms, decor, noise
  • Stayed July 2008, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Ambienthotels Panoramic

  • Panoramic Hotel Rimini
Address: Via Cimarosa, 1 | Rimini, 47822 Viserba, Italy
Price range (per night):* INR4,481 - 9,522

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