I arrived on time and while the location is good and the rooms are nice but small, when I showed the printed reservation for the rate they would not honor it. They said it was a promotional rate but was not in effect now so the rate they gave me was about 200 pesos higher. When I contacted Orbitz, they would do nothing for me but apology. I am tightly budgeted for my trip and these two nights has caused me to cut on food for the next two day, I strongly recommend you do not use Orbitz because they do not follow up on quoted rates.
- Ibis Monterrey Airport
