Located five minutes walk from the beach and Highcliffe castle the location had everything,we thought where will there be the downside.In short there was not one! Bob and Barbara were warm and friendly the rooms were exceptionally clean and very comfortable with excellent facilities.As for the breakfast! simply delicious,you could taste the difference of the organic produce.i am reluctant to reccommend to our friends in case we cannot get in!1 As return we will,my wife and I cannot remember a nicer weekend break.Thankyou Bob and Barbara even the sun came out ! we can't wait to return to our place by the sea,the beautiful Beechcroft Place

We read all of the wonderful reviews about this B & B and looked at Bob and Barbara Denney's website but felt utterly let down by their booking service. So much so that our stay was cancelled because of an overbooking mistake within their system.

Alarm bells started to ring after our experience of attempting to book two rooms.

The Beechcroft Place website (at the time of booking) quoted within the first few lines ....

"IMPORTANT: Our promise to you: We will always be open and print our prices - never on the day you ring will we decide what we can achieve on charge rates!"

After speaking to Bob about booking two rooms and confirming the room price as quoted on the Beechcroft Place website he asked for our confirmation by email. However, by return email i was told before the booking could proceed that they were changing there prices next week, so we would need to pay their new 'different price' not the currently advertised website price!

- Not very " we will always be open and print our prices" as they promote themselves.

We still decided to go ahead as the previous trip advisor reviews were so encouraging. I accepted the changed room rates, confirmed by email and posted the monies off. I did ask if i could i pay over the phone but due to their bank charges I was asked to send a cheque (no problem) and was informed the rooms were to be held for three days. Fabulous, i thought it was all sorted and a flight was booked for our elderly companion.

However, it was not meant to be .... i received an email (not a phone call) a few days later from Bob saying that his wife had taken another booking and we had been double booked! He enquired if we might choose some other dates but our trip to Dorset was for a particular event and a flight had already been arranged and paid for.

Bob did ring and offered an apology with the details of one other B & B which wasn't available but given our predicament caused soley by Beechcroft Place i thought he would have gone to town (knowing their area) on finding other suitable suggestions.

We received our cheques back with no apology or note to speak of. At no point was Bob rude but this does not make up for the unprofessionalism we experienced. It has really jaded my experience of booking into the great British B &B.

We never got as far staying so sadly can't comment on the actual place.

As usual Tripadvisor reviews were bang on and I would disregard any of the negatives here and in any case the overwhelming 5 scores say it all

We wanted a short break but didnt fancy a hotel with 1970's decor and a carvery experience. Staying at Beechcroft is perfect as you get a nice room and a fab brekky.

Location is perfect for a coastal walk (minutes across the road) or a good range of restuarants (Bob has good knowledge here) and we ended up with a great 2 nighter

A picnic in New Forrest enroute was nice with ponies and fab forrestry as a back drop and would definitely return Peter & Tina

It was a nice place, clean and pretty. Even though we were staying two nights they wanted us out by 10am the next day so they could clean and said we would be allowed back in later. We said, 'it's okay we want a lay in we don't need it cleaning', They said that they would lose their stars if they didn't clean. We said, 'Can't you clean later when we're out.' They said 'we're not a hotel you know.' In the end we agreed that they would do what they needed to do with me still in the room. I actually have an illness which is why I need to lay in. I didn't like having to discuss it with them and I felt uncomfortable for the rest of the stay.