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Galiza Business Apartments – reviews, photos

200 Mt Este Cruz Roja, Santa Ana 1000, Costa Rica
Hotel amenities
Galiza Business Apartments
4.0 of 5 stars 6 Reviews
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6 reviews from our community

    Trip type
Traveller rating
    3
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    3
Date Rating
Playa Hermosa, Costa Rica
2 reviews
Reviews in 2 cities Reviews in 2 cities
“BEWARE...THEY STEAL YOUR MONEY!!!”
1 of 5 stars Reviewed 12 January 2011

BEWARE!!! THEY STEAL YOUR MONEY!!!

Sergio Garcia, the manager of Galiza Suites, kept my $1,375 deposit upon check out with promise that he would be returning it. Instead he kept the deposit and racked up a phony list of charges (i.e. $20 broken glass, $80 broken chair that was broken upon move in, $400 for scratches on the refrigerator door, $20 for a plastic corkscrew, etc.) that totaled what he thought was a $1,250 deposit. But my deposit was actually more and I have the credit card receipts to prove it but he simply said he did not care.

They charge up to $150/night for a room but should not be getting more than $60/night maximum. Their customer service is TERRIBLE.

BE SURE TO RETRIEVE YOUR DEPOSIT BEFORE CHECKING OUT...AND WATCH YOUR CREDIT CARD BILL CLOSELY!!!

Feel free to contact me at sandcandi@yahoo.com if you need additional information.

Stayed July 2010, travelled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose
1 review
“An Amazing experience”
1 of 5 stars Reviewed 22 February 2009

If you're looking for a hotel where your wishes are ignored, where everything you need is unsatisfied and is poorly treated by the manager on duty when you try to claim, this is your best option.
A highly recommended hotel for masochists who like scourges himself or those who could not join the army and kept wanting to be abused.
Countless are the stories that could be discussed here, but I will be generous. I will only comment one of them. If you want to have breakfast as it is in the peak of Aconcagua and ask to please close the door of the balcony because it is frozen and the wind will not let you reach a slice of bread covered with snow lying on the table or coffee soon becomes a dark glacier, What would you think if the answer is to put locking latches to prevent you can shut the door?
This is one of some delights that you can get here. A small sample of the devotion that management puts in his quest for perfection of guest service and desire for customer service oriented.
If You always wonder how prisoners are treated, this is your opportunity to keep out the doubt.

  • Stayed February 2009, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Tony63 about Galiza Business Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea Escalante, Sale Manager at Galiza Business Apartments, responded to this review
25 May 2012
Mr. Tony63

As amazed as I am after reading your comment, made 3 years ago, when I didnt work at Galiza,
I had to ask about this specific case in order to learn about your experience with us, but unfortunately no employee seems to remember exactly who you are.
It is very unfortunate that you left with such a bad impression about a hospitality provider, that exists for all the opposite reasons of those of an army.
What I wish to point out, to avoid a terrible confusion from any potential reader of your criticism, is that Costa Rica is a Tropical country. There has never been, and never will be SNOW in this country, or other 5 countries next to us.
Your comments are not even consistent with our political (only country without an army in the world), nor geographic reality.
Thank you,
Andrea E.
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San Jose, Costa Rica
1 review
“Mejor que quedarse en un hotel!”
5 of 5 stars Reviewed 24 May 2012 NEW
Google Translation

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Gustavo M about Galiza Business Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea Escalante, Gerente de Ventas at Galiza Business Apartments, responded to this review
25 May 2012
Estimado Don Gustavo,

En nombre de todo el personal de Galiza Suites, le agradecemos mucho su buena recomendación. Realmente lo que usted describió, es nuestro objetivo cada día.
Nos complace mucho que se haya sentido como en casa durante su estadía y los esperamos en su próxima visita a la ciudad!
Atentamente;

Andrea Escalante
Gte. Ventas.
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San Jose, Costa Rica
1 review
“El que se ha quedado en Galiza, regresa!”
5 of 5 stars Reviewed 23 May 2012 NEW
Google Translation

Room Tip: Cualquiera, pues todas sus habitaciones están equipadas con lo necesario y más!
See more room tips
  • Stayed April 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ana C about Galiza Business Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Costa Rica
1 review
1 helpful vote 1 helpful vote
“Irresponsabilidad es su lema”
1 of 5 stars Reviewed 8 March 2009
1
person found this review helpful
Google Translation

Stayed February 2009, travelled with family
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Ask Bhernandez about Galiza Business Apartments
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Additional Information about Galiza Business Apartments

200 Mt Este Cruz Roja, Santa Ana 1000, Costa Rica
Price range (per night):* INR7,245 - 10,867

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