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Quality Hotel Real San Jose – reviews, photos

3.0 of 5
Autopista Prospero FernandezCostado Este Forum, Santa Ana 60-6155, Costa Rica
Hotel amenities
Quality Hotel Real San Jose
Ranked #3 of 6 hotels in Santa Ana
4.5 of 5 stars 74 Reviews
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74 reviews from our community

    Trip type
Traveller rating
    36
    28
    7
    0
    3
Date Rating
Fort Wayne, Indiana
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
“What a nice hotel!”
5 of 5 stars Reviewed 26 January 2012

I stayed here with my elderly parents for four nights. The staff was son nice and helpful, and also very patient with my parents. The rooms were comfortable and nice, the bathroom was large and clean. This hotel has a restaurant where you can have breakfast (included in the price), lunch, and dinner. It also has a bar. The food was always good, and breakfast was a real treat. They serve hot dishes, fruit, cereal, pastries, bread, juices, coffee, etc. They use real china and silverware. My only suggestion would be to have a vending machine (they have a sign that says vending machine, but there is none).

Room Tip: The third floor is quieter than the second floor.
See more room tips
  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Indiana_Brown about Quality Hotel Real San Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando Fernandez, General Manager at Quality Hotel Real San Jose, responded to this review
2 February 2012
Dear Guest,

First of all we would like to thank you taking the time to write your comments about our service. We are very pleased to know that both you and your parents are feeling well for the treatment given by our staff during your stay with us as well with the rooms and breakfast.

Regarding the comment about the vending machine we are already taking the necessary steps to have it up and running.

Expecting to see you soon in our Hotel.

Best Regards,

Fernando Fernandez
General manager
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Rivergaro
Contributor
16 reviews 16 reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
“A Nice Way to Start a Jungle Trip!”
4 of 5 stars Reviewed 20 January 2012

I've been there in December/January 2011-12 for a couple of nights before the Jungle Lodges.

The hotel is not too far from the airport and is nice and clean; the rooms are big and comfortable, but do not expect "design" furniture. It's the typical Hotel were you can relax at
the beginning or at the end of a trip.

There is also a Gymn for who want to exrecise!

All the people of the staff were very friendly and helpful.

A nice way to start your vacation!

  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask mmwildlife about Quality Hotel Real San Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando Fernandez, General Manager at Quality Hotel Real San Jose, responded to this review
26 January 2012
Dear Guest,

Best wishes from San Jose. We would like to thank you for taking the time to write your comment about our service and hotel facilities. We are pleased that we were part of your positive experience in Costa Rica.

Hope to see you soon again in our facilities.

Sincerely,

Fernando Fernandez
General Manager
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Gloversville, New York
Senior Contributor
28 reviews 28 reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
“Good value, great hotel.”
4 of 5 stars Reviewed 30 October 2011

Except for the fact that it's not all that convenient to the airport, it's a great place. We were greeted promptly by a polite clerk who spoke decent English--even though he said he only spoke "a little." Our room was large, clean and comfortable.
The in house restaurant was a bit pricey for the product (we had dinner there), but the decor was pleasant, the food was good and the service courteous. They were in the process of taking promotional pictures in the dining room and we had chosen seats that were in the way. The manager came over, introduced himself and in a very pleasant way explained the circumstances, asking if we'd mind moving. Of course we did, and will watch the hotel's website to see the new promo pictures.
We were not there long enough to use any of the fitness facilities, but they all appeared well kept and well used. I did use the computers and wish they'd had a convenient "use English" option. I had to check our flight status in Spanish which wasn't a problem for me, but might be for some.
If we had need to be in that area again, we would certainly consider this hotel.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask BillP1215 about Quality Hotel Real San Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando Fernandez, General Manager at Quality Hotel Real San Jose, responded to this review
3 November 2011
Dear Guest,

Best wishes from San Jose. First of all we would like to thank you for taking the time for you to write your comments about our service. For all of us was a pleasure serving you in our facilities.

Looking forward to seeing you soon at our hotel.

Sincerely,

Fernando Fernandez
General manager
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Atenas, Costa Rica
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great value - accurately priced”
4 of 5 stars Reviewed 5 September 2011

My wife and I stayed here upon our entry to live in the country, traveling from North America. We stayed here for just under a week and felt extremely comfortable with both our stay and the price. Very centrally located right off the new highway. I don't think you will find a North American style hotel,of this standard, in that area.

When you were in the hotel you didn't feel like you were so closed to the city. It had more of a resort feel. Being a tough critic, I will definitely give this hotel a big thumbs up.

Rooms where very clean.
Comfort level (including the beds) was top notch.
Service was fair.
Pool was clean. Gym was new and also clean (but limiting with equipment as many hotels are)
Restaurant was nice and service was respectable. Food was middle of the road.
Internet wifi available free and very reliable.

  • Stayed March 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Domgargon about Quality Hotel Real San Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando Fernandez, General Manager at Quality Hotel Real San Jose, responded to this review
4 October 2011
Dear Guest,

Greetings from San Jose. Thank you for taking the time to write your comments about our service. It is very gratifying for us that our service within the hotel has been positive for you and your wife. These comments are valuable to maintain and improve our attention to the guests.

Hoping to see you again at our hotel.

Sincerely,

Fernando Fernandez
General Manager
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oklahoma city
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Fit our needs perfectly!”
4 of 5 stars Reviewed 19 August 2011

I was in a group of 41 teens and adults who went on a mission trip to Costa Rica (we painted two houses at the largest special needs orphanage not far from the hotel and played with the kids) in July. The hotel facilities were very nice -- excellent breakfast buffet, fitness room, bar, and pool, etc. Most of our group was on the same floor and even though the teens outnumbered the adults by far, it was still quiet! The hotel staff was very accommodating to our needs -- late check-in, early check-out and everything in between! Also, there were three restaurants in very close proximity (a short walking distance) which were excellent for dinner and fit our budgets!

  • Stayed July 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask pansy57 about Quality Hotel Real San Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando Fernandez, General Manager at Quality Hotel Real San Jose, responded to this review
29 August 2011
Dear Guest,

Regards from San Jose. We want to thank you the comment about our hotel. We would also like to congratulate you for volunteer activities that you are doing in our country. With regard to hotel service, our philosophy is to be flexible with the requirements of our guests and exceed their expectations.

We are very pleased to have been part of your positive experience on our country.

Sincerely,

Fernando Fernandez
General Manager
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Additional Information about Quality Hotel Real San Jose

  • Quality Inn Santa Ana
  • Quality Hotel Santa Ana
Address: Autopista Prospero FernandezCostado Este Forum, Santa Ana 60-6155, Costa Rica
Price range (per night):* INR5,573 - 8,137

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