Clean tidy room,good air con, shame about the night staff not very accommodating,when the restaurant closes ,there is no food or drink and no room service!
I arrived at the hotel at 11.10p.m.
Very hungry and went to bed that way,this was on a Thursday night
And there was nothing close by open for food of any sort no snack machine and no help from the unhappy night porter at reception
Not even a smile.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
29 January 2012
Thank you for your review regarding your recent stay at the Ballyrobin Country Lodge.
I would like to apologise sincerely for your experience as this does not reflect the standards of quality & service we are known for.
We take feedback very seriously & we are currently reviewing our food offerings after the restaurant has closed.
I am delighted you liked your room in our new extension.
Once again, Thank you & if there is anything I can do to help you in the future don't hesitate to get in touch.
Kind Regards,
Julianne Morton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC