We originally booked for one night using Booking.com but after reading a previous review telephoned the hotel and spoke with the Assistant Manager. We explained our concern and after some discussion felt that the Hotel was right for our needs - we booked for a further night and were put in a refurbished room which was large, comfortable, clean, and overlooked the harbour. The breakfasts were well cooked and plentiful and the staff friendly and efficient. We had a family meal on the first evening (18 of us) and the waiter remembered every single persons order without having to be reminded who was having what. The hotel does need some TLC but refurbishment takes time. If you have concerns ring and speak with management they are very helpful and friendly

been visiting here for last 10 years and have found a decline . however the last time was horrid.rooms we specially askd for were not available. i was told there was no request on the computor. then the room we did have had damp on cealing,no plug in bathroom basin only one lamp working,bathroom door was jamd shut and had to be kicked open,carpet below the damp cealing was wet,my cousin was getting married next day and wanted the bridal suite which she booked in advanced... and they even messd that up and she was moved 4 diferent times... food was horrid steak was like a old boot! 2 staff asked if it was ok, we explained no it was terable. we just wont ever come here again! management didnt seem to care! when we checked out we didnt even have an apology .also the reception cook breakfast and so do the bar staff. there is no organization since its changed hands.hayley and neil

September 2011 We toured pembrokeshire for 4 days and stayed at the Lord Nelson which was chosen for its central location for touring this area.Hotel needs a little tlc in places but the room we stayed in was large, well decorated and clean - the bed was very comfortable. Each evening we dined in the hotel and found the food well cooked to taste and professionally presented to the table complimented with a good choice of local beers and wines.The evenings were spent in the bar / lounge where we joined a natural friendly atmosphere where we were made very welcome . The staff were genuinely friendly humourous and helpful.Breakfast adequate.
Thankyou for a good relaxing break and well done to all. I would certainly recommend this hotel to stay and eat.

My daughter booked us in to the hotel for a weekend and I had read trip adviser before we departed. I have to say most reviews were right. Just like other comments, its old and tired. But my biggest gripe is about what surely should be the basics of any hotel. The mattress. It was very uncomfortable and noisy - and I was just trying to sleep on it. The room was gloomy but the staff were fine and breakfast was up to standard, it has a pleasant enough atmosphere but cant say i would go back.