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Ashburnham Hotel – reviews, photos

2.0 of 5
Ashburnham Road | Pembrey, Pembrey SA16 0TH, Wales
Hotel amenities
Ashburnham Hotel
Ranked #1 of 1 hotels in Pembrey
3.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    6
    5
    3
    4
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Date Rating
1 review
2 helpful votes 2 helpful votes
“Warm friendly and nothing too much trouble. JP_Fam”
4 of 5 stars Reviewed 21 January 2012 via mobile
2
people found this review helpful

This is a charming little Hotel, with friendly staff. The breakfast was hearty and generous, your usual bacon and eggs etc.
My wife and I have stayed here before and stayed over the Xmas period, Xmas eve, Xmas day and Boxing day 2011. We stay in 5 star hotels all over the world, don't expect 5 star here as that is not the reason for this experience. What you will get is warm, friendly, clean rooms and a sense its 30 years behind the rest of the world. While yr here walk next door to the "Ship aground" pub the is great again with an old world charm.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sue Thomas, Manager at Ashburnham Hotel, responded to this review
2 April 2012
This is a very nice review of our hotel. Thank You! We really do try our best to make the Ashburnham Hotel a "home from home" for our guests, and from reading your review, Im glad to see that we are achieving that goal.

Hope to see you again sooon
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Cardiff, Wales, United Kingdom
1 review
“Awful, Awful, Awful”
1 of 5 stars Reviewed 30 December 2011

I stayed at this hotel in December 2011 after attending a wedding.

I arrived to check in and was told that the room I booked was the only room that had not been refurbished. I was told that there was a refurbished twin room I could have. I explained that myself and my partner were not going to sleep in separate beds and asked why I had not been informed of this when I booked. I did not get a satisfactory response.

The room was like a throwback to the 1980's, with pink peeling wallpaper with a navy border. There was filler all over the walls.

There was no iron, or ironing board. The furniture was rickety and definitely past its sell by date. The bathroom was a beige suite, shaped like a shell and the walls again had filler here and there.

The skirtings were scuffed. And to stay in this lovely room, we were given £10 off, and charged £60. It was disgraceful. I have paid £28 a night to stay in a travel lodge, which had a far superior standard.

Daylight robbery!!!

Room Tip: Dont stay here
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  • Stayed December 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Contributor
30 reviews 30 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Very Poor”
2 of 5 stars Reviewed 1 November 2011
2
people found this review helpful

My Husband And I Went There For A Friends Wedding, We Got There Was Very Disappointed In The Room, The First Impression Was The Windows Were Dirty The Room Was At A Poor Standard, Then Went Down To The Wedding Dinner And The Starter Was OK The Main Was Delicious But The Desert We Had To Choices Of Desert But Both Were Frozen. The Staff Were Brilliant There Though. We Left The Wedding Party To Go To Bed About Half 11-12 But The Music Was Still Playing Till 2pm And There Was Loads Of Noise From The Drunken People Downstairs We Couldn't Sleep Because There Was No Sound Proofing Or No Respect For The Other Guests With The Music And Noise. It Was Not Worth The Money For The Room And Will Not Be Returning Again.

  • Stayed August 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llandrindod Wells
Senior Contributor
22 reviews 22 reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Fabulous hotel”
5 of 5 stars Reviewed 10 October 2011
1
person found this review helpful

Stayed there for two nights and could not fault the place, the staff were friendly, the food was good. The room was comfortable and, even though I had booked a single room, I found that I had a double.
I could see from their website that weddings etc could be held there so I expected it to be noisy on Saturday evening and, even though I don't think that it was a wedding there was a party with a live group. If you read things properly you have to expect these things and I feel asleep listening to music of the 60s.
I would have no hesitation in staying there again.

Room Tip: Ask if there is going to be a function on when you are going to stay and try and get them to give yo...
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  • Stayed October 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
west glamorgan
1 review
“Wedding party”
1 of 5 stars Reviewed 1 October 2011

Booked room 12 months in advance for a wedding party when arrived at hotel room had been handed to someone outside of the wedding party was given another room but was not very good at all very very poor will never go there again all they could say was a very very weak sorry and the excuse was didnt think you were coming

Room Tip: Dont bother ruined the whole thing
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  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
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Sue Thomas, Manager at Ashburnham Hotel, responded to this review
6 October 2011
As a family run hotel we welcome any feedback from our guests and are disappointed that this guest was unhappy with the way the booking was dealt with. Unfortunatley, on check in, the guest was allocated an incorrect room type in error. As the hotel was full, we did not have another double room available, only a twin room. Unfortunately, the guest found this room unsatisfcatory and demanded his allocated room which was unavailable and he unfortunately refused to stay. Our usual hotel policy is not to confirm specific room numbers in advance and only guarantee specific room types i.e. twin or double. .

Unfortunately, from time to time errors occur, however we always deal with them promptly and politley and try and how we resolve them depends on the circumstances. In this instance, as we accepted the error, the guests payment was promptly refunded and an apology made to the guest by the Assistant Manager

Sue Thomas
Manager
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Additional Information about Ashburnham Hotel

  • Ashburnham Hotel Pembrey
Address: Ashburnham Road | Pembrey, Pembrey SA16 0TH, Wales
Price range (per night):* INR6,186 - 6,186

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