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The Inn at Loch Ericht – reviews, photos

Dalwhinnie PH19 1AG, Scotland
Hotel amenities
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11 reviews from our community

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A TripAdvisor Member
Conroe Texas
1 review
4 helpful votes 4 helpful votes
“What a great time!”
5 of 5 stars Reviewed 18 May 2006
4
people found this review helpful

We stayed at The Inn during a recent tour of the Highlands and were so pleased with the experience we just had to write a review. Not something I would normally ever consider but it was that good!

Don't get me wrong, this is a 2 star hotel - not a 5 star resort, but what they deliver by way of service and and quality of customer care is first class.

The food was consistently good and the staff went out of their way to cater for my vegetarian wife.

There was a lovely warm atmosphere and nice choice of music playing. I had a long chat with the owner about her love of food and the importance of using quality local produce. Right down to the organic coffee that she is so enthusiastically promoting.

The hotel itself is very pretty, resting beside the river, (the name of which I forget) and the room though simple was clean and a good size with en-suite facilities.

Before I wrote this review I was surprised to notice that 2 people who stayed at the same time as us were so scathing in their reviews....and then I remembered the group! Most of them were lovely but I do recall a couple complaining at the bar that they couldn't camp and had been asked to pay for their meals. My advice - ignore them! We couldn't have been made more welcome and the breakfast was wonderful by the way.

Good luck to the new owners - I hope they continue to do such a great job! We'll be back!

  • Stayed May 2006
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
1 review
1 helpful vote 1 helpful vote
“Has to try harder”
1 of 5 stars Reviewed 13 May 2006
1
person found this review helpful

No Highland hospitality here,I understand this place is under new management however the new management have much to learn about how things are done in Scotland.
I have travelled extensively and it is a rare occurance to be asked to pay before even seeing the room.
The atmosphere in the hotel was awful with a feeling that we were somehow intruding rather than be paying guests.
I was glad to leave the place in the morning and certainly will never be back,perhaps we were unlucky or the fact that the new owners had just taken over but certainly not the place for a relaxing break.

  • Stayed May 2006, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Jacobite1745 about The Inn at Loch Ericht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lochericht, Manager at The Inn at Loch Ericht, responded to this review
4 August 2006
We take all customer comments and opinions very seriously and work hard to take action where appropriate. This review and the one posted on the 8th miss out some key information that completes the picture.

This was a Group who were staying with us for a weekend. It had been agreed that if the hotel was fully boked by the group, up to 2 tents could camp on the grounds for the night of their meeting. The hotel was not fully booked but regardles the two camping parties arrived a day earlier than agreed and they were duly advised about the arrangment. (This hotel has a no camping policy under normal circumstances). From the outset they were not happy that they could not use the hotel grounds as an at-will camp site and camped on land close by instead.

As for being asked to pay for their bill and being made to feel like a criminal I would respond by stating that as they were not Residents in the hotel and therefore did not have an account running, it was of course neccessary for us to charge them when they finished their meal in the same way that we charge all our non-resident visitors. All of our resident guests are more than welcome to charge to their rooms.

As for the comment about breakfast, we actually have a great reputation for our Scottish breakfast - our sausgages are made fom local pork to our own recipe and our black pudding and bacon are all sourced locally.

This group did not have a full Scottish breakfast because they were on a restricted budget and so a modified group breakfast was served as agreed with their organisers.

We never want anyone to leave here unhappy, but I feel sure that this is a taste of bitterness because we wouldn't allow free for all camping and they were confrontational with us from the outset. It's a shame.

We simply dont offer camping facilities because we are a hotel selling rooms. Up the road there is a campsite and they are eager to offer space. Preserving that allows both businesses to survive.

There are plenty of positive reviews on the net about us, especially since we took over in March and have already created a new restaurant environment, a great atmosphere and a superb team. Please do come and try us out - we'd love to show you the welcome guests really get!
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A TripAdvisor Member
Aberdeenshire
1 review
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Worst welcome ever”
1 of 5 stars Reviewed 8 May 2006
1
person found this review helpful

I have never arrived at any hotel before to be told that everything had to be paid upfront!!, that made me feel like a criminal. Breakfast in the morning was a totally awful experience, with an option of bacon, rock hard fried eggs and crumpets!!!!!!!, everything seemed too much effort for the staff. I was in a party who had booked 12 rooms and certainly will not advise anyone to spend a night there

  • Stayed May 2006, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
london
1 review
4 helpful votes 4 helpful votes
“A GREAT Winter Retreat!”
5 of 5 stars Reviewed 29 November 2005
4
people found this review helpful

We decided to take an impromptu winter weekend break in the Highlands and stumbled upon The Inn at Loch Ericht, set in the most stunning, "Monarch of the Glen" countryside.

On the drive up, the snow bgean to fall but we made it to the hotel in time before it really started to lie thickly, and settled in at the cozy bar to watch the flakes fall as we huddled up in front of the gorgeous roaring fire.

The food was simple, but good and a few really nice 'specials' on the blackboard. In particular the chicken breast stuffed with rich black pudding, drizzled in whiskey Jus and served with fresh local vegetables was a real treat. They also have something of a reputation for their steak, which is local and they are proud of the fact.

The whole hotel is warm and comfortable, with a welcoming atmsophere. Our room was a great size, specifically for families which was a treat compared to some of the tiny rooms hotels try to squeeze familes into these days.

Breakfast was just as the owner had promised; an unmissable full scottish breakfast that set us up for a cold day exploring.

The scenery in the region is breath taking and the arctic blue light of early dusk on the snowy mountains and long deep valleys is something to see.

The big treat was to see what must have been at least 100 head of wild deer that had come down to feed on the hillside next to the hotel. It took our breath away.

We will definitely be back in the spring and have found great places to mountain bike, fish and windsurf.

We can thoroughly recommend The Inn at Loch Ericht for its location, warm hospitality, good food and value for money.

  • Stayed November 2005
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, UK
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
“Remote Mountain Inn”
3 of 5 stars Reviewed 20 April 2005
3
people found this review helpful

The inn is in the tiny village of Dalwhinnie, which has a distillery, but not much else - it is in a mountain pass, very remote and bleak. The inn itself is relatively modern and has an attractive restaurant and lounge with large picture windows. The rooms are much more modest and are not luxurious. But then it wasn't expensive. The staff were friendly. Good Scottish breakfast.

  • Stayed March 2005
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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