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Soughton Hall – reviews, photos

4.0 of 5
Northop CH7 6AB, Wales
Hotel amenities
Soughton Hall
Ranked #2 of 3 hotels in Northop
3.5 of 5 stars 58 Reviews
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58 reviews from our community

    Trip type
Traveller rating
    25
    8
    8
    6
    11
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Would not recommend !!”
1 of 5 stars Reviewed 9 February 2012 via mobile
3
people found this review helpful

We stayed at Soughton last weekend for a friends wedding. The wedding was lovely. But considering how expensive the rooms were there was no hot water & the bath did not work ! In the morning when checking out the staff did not seem to care & just wanted the money. Unfortunately this left a sour taste over the whole weekend. We contacted the hotel direct twice & they ignored us both times.

  • Stayed February 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Baileyscud about Soughton Hall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annette Gallop, General Manager at Soughton Hall, responded to this review
2 March 2012
I am very sorry to hear that you had a bad experience. Unfortunately we did have unforseen and unavoidable problems with frozen pipes and consequent boiler failure on this occasion. The bride and groom were fully aware of this and that we did all that we could to try and resolve the problem. We answer all phone calls and deal with all issues appropriately.
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Leeds
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Beauty but no substance”
3 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

My girlfriend and I stayed here recently and were delighted with the place, the food and service in The Stables is fantastic and Richard gave us a warm and helpful welcome. We were let down in the morning by the older lady running the place who was blunt, unhelpful and keen to get us out. Let down

Room Tip: The Mahogany Room was the only one we were allowed to see as it was where we were sleeping. We wante...
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  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Arktik_Nightingale about Soughton Hall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annette Gallop, General Manager at Soughton Hall, responded to this review
2 March 2012
Many thanks for your feedback it is very much appreciated. I have taken steps to ensure that all staff realise the importance of being friendly and courteous. Here at Soughton Hall we strive to improve standards and hope to see you again in the future.
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Mold, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Wedding Venue”
5 of 5 stars Reviewed 30 December 2011
2
people found this review helpful

Our daughter was married in Soughton Hall in December 2011.The venue was excellent.The hall looked magical with its lavish Christmas displays and decorated trees.
The food and service were excellent and we had a truly memorable day.

Well done to Annette, Jane and all staff!

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask nanndbh about Soughton Hall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Beautiful hotel”
5 of 5 stars Reviewed 31 October 2011
3
people found this review helpful

Wonderful setting beautiful hotel
We loved our stay here
Fantastic rooms and resturant
Bar has a great selection of real ales
Superb breakfast
All in all a real treat.
Cannot believe the negative comments on the decor. It was fabulous to me!

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jitongsimon about Soughton Hall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Braintree Essex
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“This hotel does not live up to it's reputation.”
2 of 5 stars Reviewed 23 September 2011 via mobile
3
people found this review helpful

The hotel is very tired and the service was poor. The rooms were badly serviced and carpets were worn and stained.
The curtains fell down and not repaired.
I would not recommend this hotel to my friends.

  • Stayed September 2011
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Acebraintree about Soughton Hall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Soughton Hall

  • Soughton Hall Northop
  • Soughton Hall Hotel
Address: Northop CH7 6AB, Wales
Price range (per night):* INR10,474 - 14,843

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Soughton Hall
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