First time for me in this particular Premier Inn and despite the usual decor of this branded chain, a special mention must go to the staff on reception. Have to say when you have helpful staff working for you it goes a long way to making customers happy. The way to do this is to treat your staff well and they will go the "extra mile".... for me the lady on reception was most friendly polite and helpful and this ensured our stay was trouble free and it was service with a smile. Would highly recommend.
