We revisited this hotel a week ago. I had earlier written an unfavourable review, largely because of unresponsive management. I am very glad to report (because it has such a wonderful location, and we love going there) that things have greatly improved. This time, we paid extra for a suite. but the extra bed provided, was provided free of charge, I think because none of the sea-facing rooms now seem to have twin beds. This was the principal cause of our earlier complaint - the beds in the then sole sea-facing twin room were 2' 6" beds but the Management insisted upon calling them 'standard singles'. Our suite was extremely spacious, with a living area: OK, no balcony, but still with great sea views. The room was beautifully warm, despite the chilly weather. Decor is still just a little dowdy in places, but this is hardly an issue. Breakfasts were freshly cooked, the food plentiful. Everything was as we had asked for. Service was efficient and friendly. The very-focussed Deputy Manager, Claire, seems to be largely responsible for this big improvement. So, if you want plenty of space, go for a suite- there are only two of them at the hotel; it's well worth the extra charge.
Room Tip: Choose a suite for extra space: no balcony, but wonderful sea views.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
28 December 2011
Thank you for taking the time to review your recent stay at our hotel.
We do value all comments good and bad and take great pride in offering the best possible experience for all our guests. We look forward to welcoming to back to one of our Inns very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC