A friend and I stayed here on our visit to Europe last May, and I have to say that the experience was absolutely outstanding. There was a miss-communication about the room price with the fellow that we spoke with on the phone when we booked the room (they quoted us a lower price than what it should have been). When we were checking out we realized the discrepancy and without hesitation the manager gave us the original price that we were quoted. The manager went above and beyond my expectations to make our stay enjoyable. My friend's father had a mishap while we were there one night and we got back to the hotel late and hadn't eaten (the hotel kitchen was already closed), my friend went to sleep while I was up starving. The Manager opened up the kitchen just to make me a sandwich and get me a few glasses of wine and also provided me with some company.
I have never received this level of service from a hotel!
I can say that the rooms were fantastically comfortable and the views were breathtaking! My fiancee and I are planning a trip to Europe next year and are definitely planning on staying here!
