With my husband we were about to spend a week in this hotel ; however because of bad service we decided to check out after 3 days and to move to Grand Hotel Sopot.
The hotel itself is quite an old one (as for the architecture) and probably still remembers the communist times. However the location is very very nice.
We took the apartament with the sea view (as far as I am aware only the apartaments have the sea view). We paid approx. 800 pln (which is approx. 200 Euro) per night, and the room only had a part sea view .
We arrived at the hotel quite late (around 9.30 pm) and had to wait approx. 15 min for the opportunity to check in (as the lady in the reception was all the time on the phone; however saw us waiting). After we checked in, we asked if we could eat sth in the hotel's restaurant. And then the receptionist with a smile on her face told us that the restaurant is closed for 5 minutes already !!! After we told the lady, that if it wasn't her talking so long on the phone we still could have ordered sth, she finally arranged a few sandwiches for us.
The breakfast next day was another disappointment. The selection of food wasn't impressive. It was also hard to ask for any waiter, as all of them were only focused on the hotel owners (who were eating breakfast as well).
The impressive thing about this hotel (except for the views and the location) is the SPA, with amazing treatments and staff from Bali.
However, one day also the SPA disappointed us. I have booked a Balinese massage, and when I came it showed that instead of a Thai lady, a Polish guy was waiting for me. At the beginning I thought that I entered the wrong room, but the guy told me that the wife of the hotel's owner requested the Thai lady to make her the massage. Of course none from the SPA informed me about it beforehand (e.g. in order to offer another date for the massage).
Anyhow -- the hotel pretends to be a luxury one -- but it is more like 3 star one.
We have been told that the reason why the hotel is so popular - is because of Polish celebrities that show up there during the summer time (probably because they are offered a free stay by the owners-- as we were told).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC