My partner and I stayed here for one night and will definitely never return! The hotel of course is in a not-so-great location but that is fine, as we were totally aware of this when we booked. A cab ride into the centre of town was 10 euros including a 5.50 euro booking fee, but a taxi back home was only 5 euros when we hailed it on our own - not bad at all.
The best part of the hotel was the reception area - clean, open and relaxed feeling. The staff were friendly and spoke many languages. However, the good points end there!!
The room was horrible!! It was dirty, rundown and smelled musty, weird and smoky (despite asking for a non-smoking room). The bedspread had cigarette burns on it and had other rips and holes. The sheets and blankets had hairs and stains on them and just didn't look clean. The carpet was visibly dusty and dirty and the curtains were so old that they were partially see-through. The air conditioning was completely broken and the windows wouldn't open, even though they were supposed to. The bathroom was dirty - the floor covered in hair, general uncleanliness around the sink and shower etc.
The wireless Internet also did not work - however, there had been a lot of rain that day so the weather factors could have contributed to that.
We couldn't wait to leave which was such a pity because after the good reviews on here, we were really looking forward to our stay. Oh well, you win some, you lose some! This one was definitely a loss and whenever we return to Salamanca (which was a beautiful city!) we will fork out the extra money and stay at the amazing NH Palacio de Castellanos with its gorgeous location and restaurant!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC