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Melia Golf Vichy Catalan – reviews, photos

4.0 of 5
Carretera N-II - Km 701, 17455 Caldes de Malavella, Spain
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Melia Golf Vichy Catalan
4.5 of 5 stars 78 Reviews
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78 reviews from our community

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Lewes
Top Contributor
63 reviews 63 reviews
Reviews in 41 cities Reviews in 41 cities
73 helpful votes 73 helpful votes
“Almost the perfect golfers hotel....”
4 of 5 stars Reviewed 11 October 2011

First things first: PGA Catalunya is a sensational Spanish golf resort. The Stadium Course, home to the Spanish Open, is superb and one of the very best, if not THE best in Spain. But unless you are feeling really energetic and it is a cool day make sure you hire a buggy because there are some steep climbs especially from greens to the next tee. When we arrived all the buggies had gone and the temperature was over 90 degrees. We crawled off the course dripping with sweat and totally shattered. And we weren't a pretty sight either.

Fortunately there are loads of helpful staff at the golf club ready to give you a lift back to the hotel which is a two to three minute buggy ride away. If the hotel had as many helpful staff as the golf club there would be no problem. And there is where my 'But' comes in.

The rooms are excellent, clean, spacious with first class bathroom facilities and our dinner was very good indeed, mixing local produce with an excellent regional wine selection with good, attentive service. I just wish there were more staff on hand elsewhere.

The bar was unattended because the guy who was meant to be working there was also helping out in the restaurant and serving drinks outside. It took me two trips back up to reception and over 10 minutes before anyone served me a drink. And then he vanished again and I had to repeat the process to get another beer. Not what I expected from a hotel of this stature.

The same went at breakfast. I was asked my room number and that was it. No one showed me to a table, asked me if I knew that it was self service or asked if I needed anything special. I just found my table and helped myself. And when I went back for some more breakfast not only had my table been cleared on my return but my reading glasses had been moved onto another table. Odd.

The service at dinner was excellent but we were then in a group and it was pretty obvious that we needed serving. Checking out took a while too as the two girls on the desk were both busy with other things and did not make eye contact with me once until they had finished. A simple, 'Sorry, we will be with you very soon' would have made all the difference.

So to sum up: if you want to play both courses at PGA Catalunya, there is the more generous Tour course that we, sadly, did not have time to play, then certainly stay at this hotel which provides everything a golfing tourist is looking for. It just may take a bit longer to get it than you bargained for.

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Golfing-Steve about Melia Golf Vichy Catalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosana González, Director General at Melia Golf Vichy Catalan, responded to this review
19 October 2011
Dear Golfing-Steve,

Thank you very much for all your sensational comments about our Resort PGA Golf de Catalunya, as well, to take your time to share your experience with other users of this important web, this feedback helps us to improve every day.

We are pleased to read that you have enjoyed at the golf courses and you have a nice stay with us at the hotel. Of course, we take good note about all your comments and we will do our best to improve them.

Thank you so much aslo for the comments refering our staff, it would be a pleasure to share them with the team.

Please, do not hesitate to contact us when you decide to come back to Girona, we will do the best to ensure a pleasant stay with us.

Best regards,

Rosana González
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Great way to end a vacation”
5 of 5 stars Reviewed 18 September 2011
2
people found this review helpful

We picked this hotel in order to relax for a couple of days after two weeks of travelling through France and Italy - and we picked quite well. The grounds are beautiful. We had a standard room which was big and very comfortable. The bathroom is amazing.
The pool is excellent, and use of the spa is included in the hotel fee. Beaches are only about 25 minutes away.
The staff is very helpful, providing maps and information.
All in all, a wonderful way to end a vacation.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask Americanspaniard about Melia Golf Vichy Catalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosana González, Director General at Melia Golf Vichy Catalan, responded to this review
6 October 2011
Dear Guest,

I would like to thank you for having chosen our Melia Golf Vichy Catalan for your stay, as well as taking the time to post your comments in this important web.

We are very pleased to read that you have had a pleasant stay with us, this is our due and it is very nice to read we reach it during your stay.

All the comments and suggestions we receive from our guest are of invaluable assistance, in that they allow us to identify and focus our attention on those aspects of our operations that require special attention.

We look forward to welcoming you back to the hotel on your next trip to Girona, please, when this happen…advise us to meet personaly and to do the best to ensure you a comfortable and enjoyable stay in our hotel.


Best Regards,

Rosana González
General Manager
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Fort Lauderdale, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Disappointed - this is not a full 4-star hotel”
3 of 5 stars Reviewed 3 July 2011
1
person found this review helpful

Positives: great front desk staff, lovely grounds, fabulous but pricey dinner. Excellent buffet breakfast. Room was nice, beds were comfortable.

Negatives: hard to find as there are two hotels in town with the same ownership and name. If you go here, ask for the PGA Catalunya or you will end up at the other hotel. Rooms are in need of some repair: shower has a waterfall, but the pipe comes out of a hole in the wall and wobbles and if you want to be right under it, you need to be very thin or you will be rubbing up against the tiled wall. Amenities in room are limited. If you ask for Tissues (none are supplied), you get a meagerly packaged one of 4 tissues. Iif you want more, you have to ask again. There is a nice pool and small spa, but if you want a robe, it's 6 Euro extra. I have no clue why. Nor can I figure out why a supposedly upscale resort won't put tissues in a regular room. The excuses for everything that went wrong, including the a/c breaking on our second night, were absurd, and laughable. A good resort doesn't make excuses, it just works well.

We do not play golf so I can't comment on that. If you don't intend to play, just pick a hotel in Girona, and skip this hotel. If you do stay, there are some nice restaurants just up the road as an option. This hotel is secluded, so definitely take the breakfast package if you stay here. We were disappointed.

  • Stayed June 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask felix33442 about Melia Golf Vichy Catalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuria_Alcala, Director General at Melia Golf Vichy Catalan, responded to this review
22 July 2011
Dear Mr./Mrs. Felix 33442,

On behalf of myself and all the staff at the hotel, I would like to thank your for having chosen our Hotel Meliá Golf Vichy Catalan for your stay, as well as taking the time to send your opinion.

The comments and suggestions we receive from our guests are of invaluable assistance, in that they allow us to identify and focus our attention on those aspects of our operations that require special or immediate attentions, to ensure that your suggestions should not be cause for complaint in the future.

We would like to apologise for the inconveniences you have had in your stay. We will take good notice of all your comments to try to avoid these incidents in the future and give our guest the best quality of service and product.
Therefore given that for us the satisfaction of our guest is the main objective, it give us a great pleasure that you will give us a new opportunity to change your impression about our Hotel Melia Golf Vichy Catalan.

Do not hesitate to contact us when you decided to make a new reservation. We will be more than pleased to ensure a delightful stay.

Yours sincerely,

Rosana González
General Manager
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London, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“Marvellous golf - hotel a bit sterile”
4 of 5 stars Reviewed 20 June 2011
2
people found this review helpful

Just returned from a 4 day golfing break with friends. Played both the Stadium and Tour courses at PGA Catalunya which were stunning - the Stadium course requires length and accuracy to avoid the punishing rough - qualities I didn't manage to exhibit!

The hotel is part of the same complex, although separately run, and provided a good base for the golf. The interior design is smart, but a bit haphazard, and the available space poorly laid out. As other reviewers have commented, the bar is small, and the lounge/brasserie area a bit soulless. Our trip coincided with the US Open, so having spent the evenings in Girona, and returned for a late drink to watch the TV coverage, we were disappointed that the bar closed despite a large number of customers wanting service.

The rooms were attractively furnished and the bathrooms were excellent. The pool area is attractive, but access is via a fire door from the lounge!

The spa is small but contains a spa bath, sauna, steam room and shower - all fine, but the changing facilities are very small. I had a massage to ease the golfing shoulders, which was excellent.

The reception staff were lovely and very helpful. The bar staff were a little less so and could not be persuaded to stay open even though there were plenty of residents wanting drinks after midnight. The staff at the golf course were lovely. On the first night we dined in the hotel restaurant, and although the food was good, it was pricey and the menu was unfathomable as there was no logic to its layout, and it was impossible to work out what dishes were starters and what were mains until it was explained by the waiter!



Overall, a pleasant stay, but lacking in atmosphere - you will need to get out of the hotel in the evenings for that!

  • Stayed June 2011, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Cymru63 about Melia Golf Vichy Catalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle-upon-Tyne, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
“Perfect for a golfing break”
5 of 5 stars Reviewed 30 April 2011

Stayed here as a party of 8 golfers playing the PGA courses on-site and 2 other local courses. The hotel is contemporarily styled but very airy and even the standard rooms were very comfortable, spacious and furnished to a high standard. The food quality was excellent (though expensive in the evenings) and the staff were very efficient and friendly.

Being a golf resort hotel there was excellent access to all facilities and it was nice to be able to fall out from breakfast onto the first tee. Access to Girona takes approx 20 minutes by car and costs 25 euros by taxi, it is worth it though as the city has interesting architecture, very friendly atmosphere and good restaurants.

If I had anything negative to say about the hotel it would be just that unless you are there for golf the hotel is a bit isolated and quiet. As a group of 40 and 50 somethings it didn't bother us and as I say Girona is more or less on the doorstep. The PGA Catalunya courses are fantastic, highly recommended, but there are several other good courses in the area, so nice if you have a few days to fill.

  • Stayed June 2010, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DoctorDaft about Melia Golf Vichy Catalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Melia Golf Vichy Catalan

  • Melia Vichy Catalan
  • Melia Hotel Vichy Catalan
Address: Carretera N-II - Km 701, 17455 Caldes de Malavella, Spain
Price range (per night):* INR5,179 - 9,063

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