A nice comfortable hotel situated in the centre of town, we just turned up and booked at the desk. The staff weere friendly and helpful and the room clean and comfortable, it looked like it was recently refurbished. Our room had views of the park and the casino, Maybe we were fortunate but parking in the street was easy. Would recommend for an overnight stay.

Comfortable, central hotel with good restaurant. It has a lift!( unlike many french hotels of a similar grade). Room was first class with comfortable beds. Staff were cheerful and welcoming. Neris is an interesting town with a Roman history and has easy access to A75 autoroute to the south. Possibly one of the most scenic non - toll motorways in Europe. (actually there is one toll over Millau Viaduct but it's worth it!)

We booked this hotel after visiting a tourist info office on the motorway.
We got the last room, on the top floor and were able to open the windows for fresh air.
The room was spacious and the bathromm very good.
Staff very helpful and friendly and the breakfast excellent

The hotel was in a pretty area and a very good centre for exploring this part of the Auvergne. The staff were outwardly helpful and friendly but most appeared not to be aware of our booking details when we arrived, during our stay, or when we left. The first room we had was directly above the kitchen extractors so we could not open the windows in the evening, and the air conditioning was very noisy. The window ledges had someone else's cigarette ash on them which we cleaned away after the first day, the maids not having done so, and the ceiling was crumbling over the wardrobe which meant the top shelf was dirty.
We changed rooms after the first was not cleaned or the beds made on our return at 8pm one day, there being no cleaners available at that time. This second room was a much better room for cleanliness, but we suggest other guests don't look at the thick layer of dust under the beds. We were also locked out of our room one evening because the card key didn't work due to the fact someone thought we had left!
The restaurant's evening food and service was very good if you don't mind ordering your dessert with your starter. A shame the kitchen staff didn't arrive until after 9am as the basic buffet breakfast could have been better and was not replenished during breakfast.