Understand when we booked this hotel we chose to NOT spend our last night in Milan at an airport hotel, instead wanted a great local experience to round out 10 days in Italy.

CONS: The pics on the website are not what we got.
1. We booked a suite, showing amazing pics, several different choices, modern rooms, etc. Instead our family of 4 walked into a 10x10 room, old beat up furniture, one king bed, and metal bunk beds for my 19 and 13 year old son! Our king bed was hard as a rock.
2. The hallway and elevator were a tad scary and we were afraid at any moment the doors on the elevator would not open, as when they did open, they only opened 1/2 way.
3. The beautiful fruit and massive arrangement of food on the website it shows for breakfast (that sold me) is NOT what we got. We had our choice of corn flakes and granola cereal, prepackaged croissants, prepackaged muffins, and a very very small plate of baked bread. There was no hand fruit or any to put on the cereal. To make matters worse there was a large tour of 20-25 people also staying and they cleaned out the place - not such a terrible thing, except the management kindly explained they would not be setting anything else out! If you go to their main website and go under Restaurant and Bar section, it goes on and on about the food they have for breakfast. This is clearly exaggerated.
4. Free wireless is only in the lobby area – and can only be used if you have your own device. We were told wireless did not reach any of the floors. Also, no public computer. This was not made clear on the website and proved to be very inconvenient when trying to check in for our flight and not being able to print boarding passes. Would have been a good heads up.

PROS:
1. The room was clean
1. The bathroom was clean
2. The front receptionist was awesome, very courteous, and personable
3. The breakfast attendant did all she could to help compensate for us not getting breakfast - they brought us out fresh croissants, 1 each, and fixed us cappuccinos. She was very apologetic.

Overall very disappointing for what we spent and where our expectations were. We passed up several options with swimming pools and closer to the airport that would have been much less stressful. Could have been a fluke as before we booked we read all the reviews too!

If you need something quick, clean, low price, and don’t count on breakfast, this will do it. If you’re looking for ANYTHING more, I would not suggest it.