Read all the reviews and thought we'd give it a go, even though we knew it was fairly remote. travelled with 13 month old active baby. swimming pool was fabulous. we had a family junior suite and it was satisfactory. clean, 2 bathrooms, tv ( only sky news though), and large balcony. wifi in the lobby but if you ask for a cable you can use i in your room. The one major problem was food. it was awful. breakfast was basic to say the least. lunch at the cafe was not good either. poor selection and badly executed (cold, greasy, etc). Unable to comment about dinner as it didn't open until 8pm, and with a 13 month old this is just too late. location is a problem without a car. the hotel is surrounded by villas and not much else. nowhere else to eat or buy food from a supermarket. Alicante is 20 euros in a taxi, each way. all in all this hotel has great potential, though must try harder!!! will not be back unfortunately.

Nice hotel but in the middle of nowhere. We booked it thinking it was on the outskirts of Alicante but in fact was miles away. My fault for not doing enough research. Stayed for 2 nights in a Junior suite which was large with 2 bathrooms. Very clean and tidy.

90% of the residents were Spanish but friendly enough.Staff also friendly and helpful at reception.

Breakfast (included) was reasonable and we also had the evening buffet on the first night which was okay - but at 19 Euros each a bit exy for what it was.

Parking was 9 Euros a day which we were not warned about beforehand.

The second night we walked about half a mile up the road and found a couple of nice bars and a restaurant which seemed to be frequented by ex pats or golf enthusiasts. We were made to feel welcome and enjoyed a pleasant evening.

Pool area was nice and spacious but again the usual problem with towel reservations. We watched a family of 4 lay out their towels at 9.00am - disappear only to reappear at about 4.00pm...!

Spent the weekend at the hotel booked in a Junior Suite. Initially, I was very pleased with the hotel's apperance, but looks can be deceiving. Check-in took longer than it should have given there were only a few guests. The receptionist that spoke almost no English and was busily taking phone reservations while checking me in without so much as an "excuse me".

We were very happy when we entered the room. The door opens into a living room with small bathroom (with shower), sofabed (not particularly comfy), coffee table, and kitchenette with electric tea pot, minibar fridge (poorly stocked and no indication of whether it was free or not), The bedroom was spacious with a nice wardrobe and a very ample bathroom with double sinks and a bathtub.

However, after the initial satisfaction, I was upset to see a large red stain on the bedspread. Then I noticed how many stains the carpet had. Then I saw the marks, dirt, stains on the walls. To sum it up, it was a 4 star room with 3 star upkeep. We asked to change rooms, but they were none available. The one good thing is that the foam mattress on the bed was extremely comfortable and separate airconditioners (living room and bedroom) kept the room well chilled.

Breakfast was the biggest disappointment. Part of the buffet was outdoors under a tent, and part of it was inside. If you sat inside, you had to go outside to get certain items and vice versa if you choose to sit on the terrace. However, the large dining room doors are open, allowing the flies and bees to come in at their leisure. I was appalled at the way the breakfast area was maintained and managed. Coffee from the machines was very bad. The one good thing is there was a HUGE selection (4 types of sausage, churros, eggs, cereal, bread, etc.), but I left most of the fruit and meats alone because of the flies. I was baffled that they had a coffee dispenser inside in the dining room, yet all the coffee cups were outside on the terrace.

I knew about the hotel's location away from Alicante and the beaches, so it wasn't a big deal, but it's definitely not a place to stay without a car. You don't have to pay for hotel parking (9eur per day) because you can park on the streets or in the golf course parking lot (150m away).

This hotel only has wifi in the lobby and some of the first floor. The rooms do have ethernet connections, but make sure to bring a cable.

I spent a wonderful week at the Melia Alicante (4star) in a The Level service room for just a few more euros and had an absolutely incredible stay...good service, the option to eat breakfast in the buffet, the private lounge, or in my bedroom at no extra charge, etc. I expected this "4* Sup" property to really blow me away, but I was not pleased. The hotel is definitely a "resort" with buffet food, aerobics classes, etc., but besides the golf course, I don't see any particular attraction.

Save a few bucks and stay at the NH or AC, or spend a few more and go big at the Melia waterfront hotel.

If by misfortune you have to do business in the area of Mutxamel staying at the Hotel Bonalba is probably your best option.

There is not much to say about this place.
The location is not great unless you are here to play golf as the golf course is just a few hundred meters away. Other than that you are quite far away from the beache or any night life if you are here on vacation. You will definitely need a car as there are no public transports to get here.

The hotel in general is very clean and has a nice swimming pool.

There is no internet in the rooms and the reception for your 3g card or your mobile phone is quite bad depending on the room you stay in.

The room service is supposed to operate 24h, but in reality after 22h00 you will not get anything.

If you have to stay in the area for business its not bad.
On vacation you should definitely look for an alternative.