We had an extremely BAD EXPERIENCE in this hotel where i found the staff to be the most unreasonable, unfriendly and extremely unprofessional and rude. The Room was by no standard acceptable as it had NO SECURITY the locks on all the windows were broken (had been forced!) there was NO safety deposit box as advertised.
The website described rooms as having small kitchenette's, this as i discovered meant there was a cupboard in the bedroom which contained a sink a hob however there was no saucepan to use on the hob, and very few other utencils. There was a kettle which was not electric and took hours to boil on the hob!!! there was no toaster and no complementary tea or coffee (which you would expect in a travel inn!!! and certainly in a hotel which charges £115 per night!!!) the fridge flooded the floor when we opened it!
Upon bringing this to the owners attention we realised he had no interest in correcting any of the faults in the room and had the audacity to suggest we had done all this damage whilst being in the room for just over an hour! He was RUDE, UNPROFESSIONAL and constantly talked over us as we attempted to explain the problems with the room. He then refused to accompany me to the room so i could show him what we were unhappy with.
This room was not suitable to rent out to anyone, however the owner refussed to return my deposit which he has now effectively stolen, given the room was NOT AS ADVERTISED. He seemed to have no concern about bad publicity or bad reviews. He simply did not care.
A simple double room cost £175 euro approximately £115 per night!!!! by no means cheap, certainly NOT VALUE FOR MONEY.
DO NOT STAY HERE!
