We booked a Double Room for 2 persons for one week. Room was very small for 2 people, closets did not provide enough space, air condition available and working, TV too. Cleanliness was ok, fresh towels every day.
Building is presently under construction, therefore a lot of noise from early morning on. Walls are not very thick, so you hear every single word from the neighburing room.
Breakfast was disgusting, buffet offers only very limited choice of low quality food, no eggs nor vegetables. Coffee, milk and hot water come out of brown plastic canisters. While having our breakfast at 9:00 a.m. the waiters were moving around tables and chairs, having constantly and loud chats across the dining room, giving us the impression we are disturbing their routine.
At the little bar we were charged different prices everytime for the same order (2 espressi & 2 grappe), ranging from 7,40€ to 11,80€. Usual guest seemed to be young foreign workers, so we experienced a lot of door slamming, loud discussions on the floor etc even late in the night.
If you are a tourist and want to spend some leasurable days at Lake Como, this is not the place you can have relaxing ambience.