Just returned from a night's stay at the Quay Hotel.
What a gem!! Gorgeous location and gorgeous hotel. A Couple of days before we arrived we noticed the rate had reduced online so upon ringing the hotel they ammended our booking of the lower rate. We arrived at 12 getting into our room looking onto the marina. We asked about lcoal restaurants in the area (we would of liked to eat in the restaurant however there was nothing suitbale on the menu for myself). The porter brought a list with highlighed recommended restaurants.
Fab spa facilities however the pool was a little cold for my liking.
Room gorgeous however once again a little cold make sure you turn the heating on!
Bar excellent entertainment live singer.
Breakfast was nice we went down at 9.30 little messy and not enough staff however throughly nice.
Overall I would come back to the hotel however not much to do in the area.

I booked an overnight stay for Saturday 11th Feb2012 including breakfast , for myself,wife and the dog. The staff were very friendly and made a fuss of the dog.The room was all we could have wished for, with the option of a cage for the dog if needed(which we didn't).Having the dog we chose room service for our evening meal and had the choice of every menu available. We chose from the grill menu and had a delicious meal delivered on time. We ordered breakfast in the room and had a fantastic choice and again delivered on time and piping hot. The fact the room had patio doors with patio & furniture,overlooking the marina made it very easy to accomodate the dog.The best weekend we have had at any hotel when accompanied by the dog. Will definitely be going again.
P.S. The hotel ammenities and location were top drawer.

We have been to the Quay hotel a few times now. It is our favourite hotel in the country, but we'd never taken our daughter there before. The last time we went, I was still pregnant. We booked a suite and were given a travel cot; the room was amazing and we were put on the ground floor, to make it easier with the pram. The restaurant staff were amazing with our daughter, we weren't made to feel like we were in the way or like she was making too much noise (she likes to shout), like you can at a lot of place. They couldn't do enough to make sure we were ok and had enough of everything. Each time Rose threw a toy on the floor, a waiter would come along and pick it up for her, even before I could. We were SO happy with our stay and the way they were with our 6-month old daughter, we booked another stay. Katy on reception helped us and I couldn't believe how good she was. She pre booked our room number to make sure we had exactly what we needed and were put on the ground floor in exactly the room we wanted to be in. It was only her second or third day, but that's what I like about the Quay. The quality of staff is so high, you could be forgiven for thinking you were royalty! We're going back in 2 days and I can't wait!

This for us was a family break but was also wonderful for us before we had our daughter and were just a couple. Highly recommended.

Just wanted to send an overdue thank you to all the staff at your hotel. My parents  had a wonderful time at the Quay Hotel in January and said that you made their stay very special. I got them a suite there as a gift and they enjoyed everything from the quality of the accommodation to the afternoon tea and dinner (which they raved about!) the great views from their balcony and the spa treatments. I'll be sure to recommend you to other friends and family. Thanks again