NO breakfast included in any of the room rates - you have to pay extra and the cost of one organic egg is £2.00, which is extortionate!
'Free' shuttle bus (included in the price of your room) is actually the owner giving you a lift to Stansted, but only at the time time he is also dropping off a family member for their flight!
Room was boiling hot (& on the flight-path) - owner has removed the temperature control dials from storage heaters so guests are unable to control the heat output themselves.
The friendliest member of staff was the owner's cat - who greeted us immediately, by jumping up onto the Reception desk!!!
Tne shower trickled (some) water.

Avoid staying here! I had an awful experience and encountered bad staff and an unsafe scenario. Would never go back here. Dont like writing a bad reveiw, but wouldn't like someone else to have to experience what i did while i was here.

this place is not for you if you think that you are booking a B & B
no breakfast, no lounge, no smiles
not help full at all
the greating at check is more than rude, I almost left, and I almost cryed
i think prison gards are frendlier than the owner
i travel a lot, and since 25 years have NEVER met worst !!!!
the rooms are ok but the sheets looked like someone had already sleeped in them
the bathroom cold
tea in your room with only one milk and 4 tea bags???
it tasted like it came from usa
talked with other travelers from hotel and ALL had the same feeling

The owner has a bad reputation. 2 Taxi drivers were bad mouthing this place big time - and they were right. Simply - pay a couple of pounds more and you are not stranded in the middle of nowhere, confronted to bad attitude, no heating, no phone and no service.

The internet description of the hotel is wrong and also the owner wants to charge you more if you prebooked with credit card. Amazing with what they get away with all this nonsense.