We stayed here before getting on the boat to Belfast,because my partner had stayed here several years ago and had a good experience. However, we found no heat in the dining room, the food in the restaurant was cold (Welsh Lamb was tepid, vegetables and boiled potates were warm to the touch but cold to the tongue, my wine was served after I had eaten more than half of my main course.) The radiators were not functioning in the dining room, this is in January, to the point where I fetched my padded coat from the bedroom and wore it throughout dinner. Someone went off to investigate the cold radiators at the beginning of dinner but nothing changed, nor were we offered any means of remaining warm during dinner, hence my coat. Very disappointing, we will not stay here again. Very sad because it is a lovely place, and it could be so much better with a little effort, which is sadly lacking, with the exception of our receptionist who was excellent.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC