Having rejected staying at Thornbury Castle because of the abyssmal lack of customer care we turned to Alveston House Hotel and what a wonderful experience this turned out to be. The staff could not have been more helpful. They all took a personal interest in our stay and gave helpful suggestions of ways in which we could occupy ourselves.The food was excellent. Rooms were comfortable and our dog was made welcome. Two members of staff excelled in their concern for our welfare - Lisa and Matthew. Thank you so much for being so caring and helpful. We really enjoyed our stay with you and will certainly return in the future.

Using the Alveston House Hotel as a base for exploring Bristol was the best bit of the
Week end. The Hotel and room was clean, the food good, (particularly the evening meal) the staff very polite and helpful. ( Which no doubt helped to contribute to the very congenial atmosphere!) Definitely worth a stay.

We stayed for three nights and found that everything connected with the hotel was excellent. The rooms were furnished to a very high standard, they were exceptionally clean, warm and comfortable. The meals we had which included breakfasts and a dinner were absolutely fabulous. There was an excellent choice and were presented to a very high standard. The most impressive aspect of this hotel was the attitude of the staff. We found them to be very helpful, friendly, professional and nothing was too much trouble for them. The waiter that served us during our stay was great. He was always very happy, had a ready smile for everyone and was able to entertain us in conversation when it was appropriate to do so. For a relatively small quality hotel we were left with the impression that the owner, the management and staff all work that much harder for their customers than their competitors. This hotel is not 100% better than anything else we have stayed at but they did 100 things 1% better than anywhere else we have stayed. It was excellent, the surrounding area is fabulous and we will be back.

We'd hoped to go camping, but made a last minute booking due to terrible weather. Julie was able to accommodate our party of 5 (with 4 & 8 year olds) at short notice. Rooms were spotlessly clean and well decorated with the most comfortable bed! The breakfast looked and tasted fantastic. We would definitely recommend.