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Hotel Palarine – reviews, photos

Carretera General d'Arinsal, Erts AD 400, Andorra
Hotel amenities
Hotel Palarine
Ranked #2 of 4 hotels in Erts
4.5 of 5 stars 84 Reviews
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84 reviews from our community

What travellers say about this hotel
  • Evening meals(6)
  • Happy Hour(5)
  • HOT WATER(4)
  • Friendly and helpful(4)
  • Very good(3)
Traveller rating
    65
    11
    6
    1
    1
Only show reviews for Family (29) | Couples (26) | Business (1)
Date Rating
London, United Kingdom
1 review
“Great value for money and hospitality-will be hard to beat”
5 of 5 stars Reviewed 7 January 2012

Just returned from a great week at this hotel. Located in Erts just on the outskirts or Arinsal with the free ski bus stopping at the roundabout outside we have never found such a genuine value for money hotel. Graham and Maria looked after us so well we have just got to return next year. Now we have been this spoilt nothing else will compare. Food is excellent, hospitality is excellent, value for money is excellent, this whole hotel is just excellent! Ive spent 27 years travelling the world in my job and staying in top class hotels with top class chefs and restaurants trying to impress me and this hotel has not even had to try, so far it is the top of my list. Good for families and couples (we are a couple with a 9 year old in tow) they have done everything to make our stay perfect.
The food has been fantastic every night and every days food has been better, even though we thought it couldnt be any better. Rooms are very clean and well laid out, English TV, the bar caters for every nationality and the rooms are warm and comfy- most nights we have been too hot and had to throw off the bed covers.
If you want a lift up to the town the manager or one of the English staff are more than happy to run you up.
Theres a good English cooked breakfast every morning as well as continental so you can eat as much as you want too. All meals are buffet style.
If you are looking for great value for money and fantastic hospitality then look no further than Graham and Marias warm welcome at this hotel.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Julie F about Hotel Palarine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, Dubai, United Arab Emirates
1 review
“Highly recommended”
5 of 5 stars Reviewed 6 January 2012

Clean, spacious room and loads of storage space.
Excellent buffet breakfast & evening meal.

Internet is only in the ground floor & sometimes very poor.
Apart from that could not fault the hotel.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Rashell G about Hotel Palarine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Strongly not recommend.”
1 of 5 stars Reviewed 4 January 2012

British family run hotel ? It is totally a Chinese hotel.
Service? Not quite satisfied. not comfortable while met the Chinese lady (owner) poor...
15 mins away from town? Not possible. Poor location. You need to walk up a long steep slope (a part without a walkway)
Food? Not quite nice as advts. especially Mon & Tue - Rubbish. Also Overnight food would serve on the next day(s).
Room? - Extremely freezing. Even you mentioned it to the owner, not helpful, nothing had changed.
- very poor internet connection. Complaint and they said they would set up again. don't know whether if they did or not finally. My room still cannot get a better signal.
- neither fridges nor kettles provided. Can't make any hot coffee or tea to warm up. Have never seen any British hotels or b&b don't provid this basic stuff.

  • Stayed January 2012
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask owen2012 about Hotel Palarine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Like the previous reviews but better!”
4 of 5 stars Reviewed 3 January 2012

8 of us have just returned from Palarine for New Year and could not recommend it highly. The staff are so helpful and the service is amazing. Our room was cleaned and serviced daily. The rooms have sat tv (inc BBC & ITV) and wifi. The bus stops just outside and runs regularly. The evening meals are great; buffet all you want, three courses. Themed evening meals (Italian, Indian, Chinese, Roast..etc). The only problem we had with the meals was that we ate too much!

The staff are very helpful offering advice on places to drink, ski and buses into the village.

As we stayed over New Years Eve the NYE Gala Dinner was included with our stay (non residents were paying 80 Euros). This included a free bar, which kept our group asking what's the catch? As you could drink however much of whatever you wanted (all top brand spirits). To add to how great the staff are, they drove us up to the village for midnight and we went back down after midnight.

Overall a great stay and great service.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MattTrevBrad about Hotel Palarine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Middlesbrough, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Dont hesitate, just book it.”
5 of 5 stars Reviewed 22 November 2011
1
person found this review helpful

I stayed at the Palarine the first week in Feb 2011, there really isn't a single bad thing I could say about the place.

The food is unbeatable I've never had food quite like it. Ever.

I'm looking at booking up again for 2012 and the Palarine is my first choice.

We were there for Chinese new year which is a big celebration at the Palarine, the atmosphere in the bar is very friendly, and Graham and Maria cant do enough to help you out.

The hotel is a bit of a walk to the main lifts, but there is a free red ski bus that stops just around the corner which comes frequently up until about 10am, its easy to just wait, throw your gear in the storage and jump on the bus.

Really, if your contemplating booking this hotel, just do it, you wont be disappointed.

  • Stayed February 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MikeHollifield about Hotel Palarine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Palarine

  • Palarine Hotel Erts
Address: Carretera General d'Arinsal, Erts AD 400, Andorra
Price range (per night):* INR3,232 - 21,456

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