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Portofino Hotel – reviews, photos

3.5 of 5
Prolongacion, Playa el Agua, Margarita Island, Venezuela
Hotel amenities
Portofino Hotel
Ranked #5 of 19 hotels in Playa el Agua
3.5 of 5 stars 390 Reviews
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390 reviews from our community

    Trip type
Traveller rating
    63
    143
    101
    47
    36
Date Rating
Montreal
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
“BEWARE - MANY people get sick here.”
1 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

We traveled here during Christmas 2004.
The grounds of the hotel were nice. Margarita Island was beautiful, weather was great. There were a lot of cats roaming in and out of the restaurants. However, the only real memory I have of this hotel our room and the infirmary where I spent much time.
It started with my girlfriend becoming violently ill for 2.5 days - and unable to leave the room. Once she was able to get out, we went for a 5 km walk on the beach at which point we needed a taxi to get back as I had succumb to the mystery illness. I was down for 2 days and getting so dehydrated from the symptoms that we went to the hotel infirmary. Interestingly there was a long line. When I finally got to see the doctor, I passed out and had to be put on an IV to rehydrate me. Once home, It took us nearly 2 months to get over our symptoms and to be able to eat regularly. Please do yourself a favor and do NOT stay at this hotel. We were not sure if it was a water born or food based illness - but is it worth finding out for yourself?

  • Stayed December 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Eric D about Portofino Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trinidad, West Indies
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Worth checking out”
4 of 5 stars Reviewed 9 November 2011
1
person found this review helpful

We ended up going to Porto Fino because at the time laguna mar was booked up. The experience was pleasant and enjoyable. The food was plentiful, the drinks also. the grounds lovely to explore and the nightly entertainment also was good. The beach on the hotel was a bit rough, but the hotel is worth checking out. Clean rooms, friendly staff etc.

Room Tip: Rooms near the pool are noisier.
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  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jetsetter97 about Portofino Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
couva
2 reviews
1 helpful vote 1 helpful vote
“It was nice but the food was not !!!!!!!!!!!!”
3 of 5 stars Reviewed 6 September 2011
1
person found this review helpful

our trip suppose to be a family trip my husband and I got 1 room on the 5th floor my family got 2 rooms on the opposit side of the hotel alot of walking to meet up with them, water and eletricity went everyday the toilet smells, we got ocean view which was nice the rooms were clean the out side of the hotel was very clean the food was the worst ever!!!! the first night we had dinner the chicken was white!!!!!! the food had no taste the snack bar had the same thing everyday and night the drinks were disspointing and it was to far to get to the shopping area but never the less we had fun will be goin back but not at that hotel !!!!!!!!!!!!!

  • Stayed September 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask usha j about Portofino Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port of Spain, Trinidad
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“we think it was great value for the money we paid”
4 of 5 stars Reviewed 29 August 2011
3
people found this review helpful

Our flight was late so we missed dinner but we were directed to the snack bar even before we checked in. we went to the iguana where we had something to eat and some pina colada.
The room was not extravagant but had all that we needed. The ac and tv worked great, we had hot water and a phone. The bed had a concrete base and so did some of the other furniture but i guess because there are pools and the sea in this resort its the best thing.
There were two large dining rooms where we had all our meals. the staff there were very helpfull and polite. There was a great variety of things to eat so we always found things we liked.
This hotel is very from the airport and also from the shopping, but the people working with our travel agents had shopping trips.
This hotel was almost filled with venezuelans,there were just a few Trinis.
We had little problem with the language, we were always able to make them understand. I commend the staff they were helpfull.
The one problem we had was the power cuts, in the 5dys we spent it went 4tiimes. the generator would kick in but only the lights would come on. The outage wasnt for long but the first time it was night and we panicked. we got used to it but i would suggest you pack a flashlight.I found out that this problem originated in venezuela and all the hotels in margarita is affected.
My opinion is that for the money we paid, we had a great holiday.

Room Tip: Ask for a room in the building with Max Bar there is a great view and its not so tall, you can walk...
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  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask trini147389 about Portofino Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trinidad
Senior Contributor
21 reviews 21 reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
“SuperFabulous Time”
4 of 5 stars Reviewed 6 August 2011
2
people found this review helpful

Our stay was from July 31st - August 4th and it was great. This hotel has activities for all ages. Would surely return anytime.

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask BlessDenise about Portofino Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Portofino Hotel Also Known As

  • Portofino Hotel Playa El Agua
Address: Prolongacion, Playa el Agua, Margarita Island, Venezuela

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