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Agroturismo Can Lluc – reviews, photos

4.0 of 5
Can Gasparo S.L., 07816 San Rafael, Ibiza, Spain
Hotel amenities
Agroturismo Can Lluc
4.5 of 5 stars 46 Reviews
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46 reviews from our community

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Date Rating
London, United Kingdom
1 review
7 helpful votes 7 helpful votes
“Just Stay Away”
1 of 5 stars Reviewed 6 April 2011
7
people found this review helpful

This bed and breakfast seemed at first to be the ideal place for my partner and I to spend our first visit to the beautiful island of Ibiza. Though very pricey at Euro 380 per night for a B&B in a very secluded location, the initial welcome from owner Lluc seemed warm. However we were soon to find that the room was far more basic than advertised. The hotel amenities were very poor, only one computer in the 'lounge' with slow internet connection and a spa that never had anyone available to take bookings. Breakfast was very Holiday Inn Express. Over our 2 night stay we spent 100s of Euros on taxi fares to and from the town centre and beach. On our day of departure we had a midnight flight to catch so we asked the owner if we could check out at noon and put our suitcases away somewhere to pick up before we left for the airport. He assured us it would be fine and that he would also provide a more basic room for us to shower and rest in before our departure. The reality was that when we came back from the beach to the hotel in the evening we were directed to a small back office where our suitcases had been left, there was nowhere to shower or sit other than an uncomfortable, small lounge. Lluc was nowhere to be found to even speak to about the possibility of showering. The final surprise was that when we got back we discovered that Lluc had charged us for a 3rd night at Euro380 per night for storing our cases in the back office and sitting around for half the night in the communal area. Needless to say his tone changed when we called to complain about the extra night charge when we got back to UK, he became very unhelpful and said we had been on the premises for 3 nights technically. Please spend your money elsewhere and beware of Lluc. Sadly it's just not what it says on the box in this case.

Room Tip: Go anywhere else!!
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  • Stayed August 2010, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask islington2001 about Agroturismo Can Lluc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CANLLUC, Propietario at Agroturismo Can Lluc, responded to this review
4 May 2011
Dear guest,

We are very sorry if there was any missunderstanding with your booking. If you let us know your name and exact period you stayed with us in Can Lluc we can check it.

Can Lluc is the house of our grandfather which we have transformed in a small Rural Hotel taking care of all small details to make the stay of our guest as a special and positive experience. All our family and staff is working to offer good service to the guests and make guest come again and win friends. We are focus on quality and following environmental protection programmes (IQT, ISO 14011, SICTED).

We are very proud and happy to have internet acces in the hotel. We are too far away from the station in town so in the beginning it was a difficult question to solve but finally we could install it and offer it as free service to our guest. Of course, the speed of internet, like in all Ibiza, is not the same as in a big city.

Can LLuc has a laptop for guest use in the main living area and another computer in the conference room. Both areas with Wi Fi and free internet access. Now we have free in all rooms to improve our services.

We are located in the center of Ibiza Island (9,8 km from Ibiza town and 2,8 from Sant Rafael village) , in a very good position to drive trough the Island having in San Rafael the connection of the roads network to Ibiza, San Antonio, San Miguel, San Juan and Santa Eulalia. In less than 15 / 20 minutes you are in any place around the Island.

We recommend to our guest to rent a car to move easily in Ibiza and enjoy all possibilities Ibiza offers to enjoy life during your holiday.

We have a facility (small shower and a small place to storage luggage close to Reception office) to offer service to our guests on departure date if they leave late during the departure day. We would be very happy to have been able to make it more big and spacious but we had to fit it in the old construction without being able at the time to make buildings bigger.

Always our policy is to help our customers. We did several times late check outs depending the season and if we could need or not the room without charging anything to the guest except if the guest aply specially to book a late check out so we cannot use the room that night.

We have Restaurant service(lunch and dinner) and we do a varied breakfast buffet to satisfy the different nationalities of guests we have during the year. Our cook makes at the moment for you different type of eggs, omelettes, bacon and sausages … and we are every day working to improve our service and make it better. Guest satisfaction is our main goal¡¡

Please come again to Ibiza and stay with us in Can Lluc . We will be very happy to see you again and help you with all you could need during your holiday.

Best regards from sunny Ibiza / Lucas Prats / May 4, 2011
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Bedford, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Tranquility in a Picturesque Background”
5 of 5 stars Reviewed 15 August 2010

We stayed at Can Lluc during the Radio 1 weekend in early August. Our flight arrived very late in the evening, but were kindly greeted by Eric, who was more than helpful and quickly checked us in.

The hotel is a converted Finca and located conveniently between San Antonio and Ibiza Town, which is great if you want to experience good nightlife, but also want to relax and "get away from it all". The grounds have olive trees, lavender, and other bits growing around. The pool is a great place to relax in the day after a long session of clubs or if you're not finished "doing nothing". Unfortunately we did not explore the picnic area in the back, which looks lovely and suspect highly worth doing. We also recommend getting a massage from the talented Vassili amongst the garden grounds, very relaxing.

Our room was very clean and tidy. The room had aircon and modern amenities such as TV, kettle, etc. We had plenty of good nights sleep and enjoyed the terrace where we sat to drink tea and take in the beautiful views of the tree-lined countryside.

One of our favorite experience of the stay was the friendliness of the staff. Oscar was always helpful in getting taxis and giving us advice on getting around. Paula on the waitstaff was very attentive and friendly during our meals there. The food selection is limited but focused. We enjoyed the Lamb and Tuna dinners. We also enjoyed lunches in the sun by the poolside.

Upon departure the owner thanked us for our stay and wanted to know what we liked and disliked and ensured that we went away happy. I was very pleased with this and appreciate his customer focused approach, which I think is absent in many places today.

We will definitely return to Can Lluc again due to its location, friendly service, and tranquility setting in the countryside.

  • Stayed August 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“It feels like your very own villa with service in a perfect location.”
4 of 5 stars Reviewed 27 June 2010

This family run hotel is perfect for both families and friends who are looking for somewhere to stay that feels like a villa with service. It is set in the most peaceful surroundings but only 10 minutes from the best beaches and town. The food is also fantastic and although the service could have been a little more efficient i will definitely stay thre again.

  • Stayed June 2010, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask sshoai about Agroturismo Can Lluc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
milan
2 reviews
Reviews in 2 cities Reviews in 2 cities
“not worth the price”
1 of 5 stars Reviewed 13 June 2010

Just over priced, poor service and infrastructure. Should cut the price 50% and improve service but still will never be a charming place

Stayed June 2010, travelled with friends
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Ask goodfriendMilan about Agroturismo Can Lluc
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RAFAELIBIZA, Propietario at Agroturismo Can Lluc, responded to this review
21 June 2010
Estimado huésped, por su procedencia de Millán y coincidencia de fechas con la crítica de pb78 pensamos que pertenecen al mismo grupo de amigos que nos visitaron a principios de junio.
Le remitimos a que lea nuestra respuesta a pb78.
Afortunadamente son muchos los clientes que nos definen como un hotel con encanto, un hotel de lujo, o un lugar paradisíaco, no en vano estamos admitidos en las mejores guías de hoteles de calidad (Rusticae, Notodohoteles, Sawdays, Conde Nast Johansens).
Le agradecemos muchísimo su aportación, que seguro que nos anima a mejorar todavía más en aquello de lo que podamos carecer.
Atentamente, la dirección
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London
1 review
“Lovely, laid back hotel”
4 of 5 stars Reviewed 13 June 2010

My husband and I stayed at Can Lluc for 4 days at the end of May. It is the most charming hotel and we had the most lovely, relaxing time there. The owner welcomed us on arrival with free drinks and made us feel at ease immediately, and all of the staff were very friendly and helpful, it is a family run hotel. We had lunch there three times and it really was fantastic though the breakfast was basic. There was a problem with our room and we were immediately upgraded to a suite which was very luxurious and made our stay there even nicer. They also have a spa and gym area which we used, we both had a massage and it was great. Can Lluc is a hidden gem of a hotel in the middle of the countryside. If you are looking for a quiet, relaxed, chilled out holiday in Ibiza this is the place for you.

  • Stayed May 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask IJWY about Agroturismo Can Lluc
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Additional Information about Agroturismo Can Lluc

Can Gasparo S.L., 07816 San Rafael, Ibiza, Spain
Price range (per night):* INR19,394 - 27,921

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