I live in the area and visit the Pier Hotel every now and then for a Sunday lunch. The restaurant and ground floor has had a major makeover and is very smart! The Sunday lunch menu is varied and excellent value. The staff waiting on are attentive and friendly, and make it part of the pleasure dining here.

We always book a table in the restaurant, although there does also seem to be bar food available as well. Full marks Sunday Lunch!

We had a room with a great view of the beach. The room was tidy and clean and the bathroom likewise. The room and some of the hotel's decorations needed some attention (scuff marks, peeling wall paper, and threadbare carpets) but the hotel’s ground floor had obviously received a lot of attention and looked smart. The staff were all attentive and pleasant. Service was prompt in the restaurant and bar. The food was average though – a limited menu of typical pub food, good size portions though. Breakfast was less than average; I'd rate it as poor. This is a shame as in all other respects it was a great place to stay.

Myself and boyfriend had stayed in a hotel in the sea front great yarmouth and was not to great. On the sunday we decided to drive park up for a walk along the seafront. We came across this hotel and were just going to pop in for a drink. We ended up spending all day sitting outside this lovely hotel, having drinks and we decided to stay, we were able to look at the room prior to paying. Room 14 was lovely. The beef roast and cheesecake were amazing and we have booked to return in aug 2010 for my boyfriends b/day. Highly recommend this hotel

Didnt stay at hotel but used there restaurant for a leaving do of 10 people. Looked very nice done out very well .. we were told to order our meal at the bar?? but pay 2£ extra then go to the sitdown bit. why we couldnt order the meal at the table was unknown?

Sat down all well comfortable chairs. we had drinks from the bar when we placed our order but asked for water at the table. We were given an approx 1litre jug of water(for 10 of us)!! so 100mls each!! we did ask for more but none arrived.
Our meals arrived looking nice.. i had the pasta so did a friend. it was warm on the outside but frozen in the middle.. It had garlic bread on the side but that was ok.
we ask the waitress to sort this out so they took both plates away. returned then.. mixed the plates up it was the same food as they took away and had been microwaved.. so was chewy and disgusting. Thank goodness i order chips as they were hot so i wasnt hungry. The waitresses were busy busy but there was only us and a couple eating. After our food,, we waiting 1hr for the bill..as we had dessert but they allowed us to order that at the table.. so we left the money on the table.. as they were more concerned with getting breakfast things out for the next morning,
we left disgusted!! i have contacted the pier hotel twice and waited 24hrs from each telephone call.. no response back.. will not be recommending this resturant to anyone..
my advice is DONT BOTHEr paying 10£ for a meal that had been microwaved!! and service that would make macdonalds cry!
:( unhappy :( and shame the manager didnt bother to call me bk so i could discuss it with him further before this review.