I stayed in this hotel for 6 nights. The location is very good becuz it 's located in area of JR Ueno station. You can walk in just 3 minutes to get the hotel. Although the room size is as standard as the other Japanese hotel, the price is cheaper and more reasonable. The cleanliness was so good. I slept very well in my room. And there is a massage armchair in common room, You could enjoy it for Free of charge.
The most impressive thing is STAFFs. They are so kind and sincere to help you in any kind of problem. I had experienced with the earthquake on Friday 11 March. I was alone cuz my boyfriend went to visit his friends in Yokohama. All the staff in New Izu hotel gave me one more night without extra charge. They provided me all the information which I had to have to go back home. They were so sincere, helpful and willing to handle all customer problem while they had such massive problem in their own. I'd like to thank you all staff.
I knew one more thing that we can learn people from the hardest moment when we encounter together. New Izu will never leave me alone and i do so. Thanks
