I made reservation at discounted rate on their website without confirmation received. When sending email inquiry, there's no reply at all. I have been to Tokyo for few times, but first time chose to stay this hotel.
The day I arrived was ranining, due to language barrier, they were not able to check my previous booking. Staff in reception was nice but English standard was poor. Finally, they still offered me a nice room with online discounted rate.
Room was nice, at least spacious when comparing w/ other hotel rooms in Tokyo. Price was reasonable, stylish room (but tiny washroom) and breakfast was excellent.
Location is accessable, just walk along the tunnel in train station. There's convenience store near the station exit and open til 10 sth, you can grab some food or snack b4 back to the hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC