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Park Hyatt Tokyo – reviews, photos

5.0 of 5
3-7-1-2 Nishi Shinjuku, Shinjuku, Tokyo Prefecture 163-1055, Japan
Hotel amenities
Park Hyatt Tokyo
Park Hyatt Tokyo
Park Hyatt Tokyo
Park Hyatt Tokyo
Park Hyatt Tokyo
Park Hyatt Tokyo
Ranked #1 of 67 hotels in Shinjuku
4.5 of 5 stars 588 Reviews
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588 reviews from our community

What travellers say about this hotel
  • New York bar(32)
  • Best hotel(21)
  • Very good(13)
  • Great view(11)
  • Top floor(10)
  • Staff member(6)
  • Afternoon tea(4)
  • Train station(3)
  • Room service(3)
  • Long flight(3)
Traveller rating
    469
    88
    18
    9
    4
Only show reviews for Family (74) | Couples (264) | Business (100)
Date Rating
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Difficult to leave...”
5 of 5 stars Reviewed 13 February 2012
2
people found this review helpful

After 8 wonderful days at the Park Hyatt I really didn't want to leave. The Park Hyatt really is one of the best hotels in the world. As others have mentioned, I was also greeted by name as I arrived at the hotel. Throughout my stay various members of staff consistently exceeded expectation. Despite arriving several hours before check in the concierge organised a room for me to rest in until mine was ready. Even better, there were some breakfast pastries and juice waiting on the table for me. Such a thoughtful and welcome gesture after a long flight. Others have mentioned some snootiness, there was certainly no sign of this on our stay. We had a young child with us who can at times be a little noisy and inquisitive but was befriended and even entertained by so many of the staff members.

We had two rooms, a Park Suite and a Park Deluxe. Both were beautiful and had everything we needed. There are tv's in the bathrooms, a switch by the bed to control your curtains, kimono robes, separate showers and baths and even little side jets in the shower that can massage your back.

The pool was stunning and very warm. When we went, we were the only people there. We also visited the New York Grill. I am a vegetarian and despite there being no vegetarian options on the menu they adapted one of their dishes to accommodate me. It was delicious. We also had several meals at Girandole, the Deli downstairs and also room service. All were lovely.

I can't wait to visit again.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sunshine_1_1_1_1_12 about Park Hyatt Tokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Contributor
15 reviews 15 reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Pretty, pretty, good...”
5 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

We stayed four nights at the Park Hyatt in January; the hotel is faultless. The moment you arrive at the doors 40-odd floors below the hotel; they go out of their way to make you feel at home.

The staff were amazingly polite and efficient; all the staff we encountered seemed to remember our names and the concierge service was thorough and beyond our usual expectation.

Everything else was also perfection, combined with views across Tokyo towards Mt Fuji.
While you're there, its definitely worth having a meal at the New York Bar and Grill, and visiting the spa.

We wish we could have stayed longer, and it may have ruined every other hotel stay we have elsewhere in the future…

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask GilbertoAndJorge about Park Hyatt Tokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Top Contributor
53 reviews 53 reviews
Reviews in 28 cities Reviews in 28 cities
14 helpful votes 14 helpful votes
“one of the best hotels I ever stayed at. amazing experience.”
5 of 5 stars Reviewed 6 February 2012

I actually stayed here before the movie "Lost in Translation" was produced, but if you are thinking of staying here, watch the movie first!! then you will have no doubts, this is a great place to stay in Tokyo. Style, comfort, minimalism, elegance, taste. 5 stars. The robes are kimono style, and I loved mine so much I bought one to take home with me!!. Would definitely stay at this hotel again.

Room Tip: this is an amazing hotel and I am sure all rooms are perfect.
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ecrescia about Park Hyatt Tokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
west midlands
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“A nice way to end our time in Japan”
5 of 5 stars Reviewed 5 February 2012

Stunning views over Tokyo, beautifully luxurious rooms and professional and friendly staff. One of the best hotels I have stayed at. We decided to book this after 2 weeks of budget traveling in Japan. Splurging on a 1 night stay at this hotel was worth every penny.

We had some very expensive drinks in the New York Bar but the ambiance, atmosphere and the stunning views of Tokyo by night were well worth it. Its been an experience I will remember for a long time. Like other reviews have said, words cannot describe how wonderful that 1 night stay was.

  • Stayed May 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mrs M about Park Hyatt Tokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
Top Contributor
76 reviews 76 reviews
Reviews in 29 cities Reviews in 29 cities
42 helpful votes 42 helpful votes
“Quite simply one of the finest hotels in the world in every way...”
5 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

Beautiful rooms, beds that you dream of bringing back home, luxurious baths, service beyond compare...and all atop a wonderful bakery, dining room, bar etc.

Words cannot adequately define the Park Hyatt Tokyo experience. It is consistently rated highly by world travelers for one reason: They are the standard that others strive to achieve.

Bravo, Park Hyatt Tokyo.

Room Tip: I really enjoy the corner rooms with more window visibility, and for the room layout. Any room he...
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  • Stayed April 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask JamesE339 about Park Hyatt Tokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Park Hyatt Tokyo

  • Hyatt Hotel Shinjuku
  • Hyatt Tokyo
  • Shinjuku Hyatt
Address: 3-7-1-2 Nishi Shinjuku, Shinjuku, Tokyo Prefecture 163-1055, Japan
Price range (per night):* INR28,509 - 42,343

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