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Keio Plaza Hotel Tokyo – reviews, photos

4.0 of 5
2-2-1 Nishi-Shinjuku, Shinjuku, Tokyo Prefecture 160-8330, Japan
Hotel amenities
Keio Plaza Hotel Tokyo
Keio Plaza Hotel Tokyo
Keio Plaza Hotel Tokyo
Keio Plaza Hotel Tokyo
Keio Plaza Hotel Tokyo
Keio Plaza Hotel Tokyo
Ranked #9 of 67 hotels in Shinjuku
4.0 of 5 stars 755 Reviews
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755 reviews from our community

What travellers say about this hotel
  • Convenience store(17)
  • Great view(15)
  • Train station(12)
  • Very good(12)
  • Premier rooms(12)
  • Short walk(10)
  • Main tower(8)
  • South tower(8)
  • Limousine bus(7)
  • Free internet(7)
Traveller rating
    294
    325
    97
    26
    13
Only show reviews for Family (163) | Couples (223) | Business (141)
Date Rating
New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Recent Stay At Keio Plaza Tokyo”
3 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

The hotel has a fabulous location. The people who work at the hotel are extremely helpful. The fact that the airport bus stops at the front door is a huge bonus. Wi Fi was available in the room. However, the room was pitiful. Completely out of date and in need of refreshment. The carpet was stained and the fabrics mismatched and VERY dated. Breakfast was not included in our rate but there are very convenient restaurants...outside of the hotel. All in all this is a very basic hotel that looks grand on the outside and in the lobby.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Hucklberry177 about Keio Plaza Hotel Tokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des Moines, Iowa, USA
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Great location rooms need remodeled”
2 of 5 stars Reviewed 11 February 2012 via mobile

I stayed at Keio plaza hotel in Tokyo last week for one night. The location downtown was great but the price $300 was high like everything is in Tokyo. The rooms need to be brought up to date. They are clean but obviously need to be remodeled. I loved Tokyo and want to return some day but will check out other options for a hotel.

  • Stayed February 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask RedBarron6420 about Keio Plaza Hotel Tokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles area
Senior Contributor
26 reviews 26 reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
“Only worth it if you find a promotional deal”
3 of 5 stars Reviewed 9 February 2012

JPY 10,000 for a very large Western-style room with two double beds and a view, per night including breakfast one morning and free internet (LAN), However, this was a promotion and they would not have given us all the perks if we hadn't been able to show them our written confirmation from IPrefer and the hotel in advance.

Room Tip: Read the other room tips. We asked for and received a room with a view of the Government Metropolita...
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  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask camelSP about Keio Plaza Hotel Tokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Clean and Convenient”
3 of 5 stars Reviewed 8 February 2012

Spent 4 nights here in Tokyo.

Stayed here based on TA reviews and friend's recommendation. Requested for connecting rooms when we booked but upon checked in was told not available. A bit of a worry when you are travelling with children but they managed to give us a room on the same floor.

Rooms were clean and basic but not luxurious considering the price. The size is good, not too small. The location is good, about 5 mins walk to Shinjuku train station. There is a convenience store downstairs which is VERY well stocked and their prices are comparable to the ones outside the hotel. There are plenty of restaurants around the hotel.

The hotel provided free bus transportation to and from DIsneyland and DisneySea. We took the bus to DIsneyland but took a train back as we did not want to commit to their timing back.

The only complain I have was when I called to extend my check out by 1 hour, I was told that it was not possible. For the price I paid for 2 rooms for 4 nights I would expect them to at least let me have one room for an hour more but they would not budge.

Overall I will recommend this hotel if you are looking to stay near Shinjuku.

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask cckkash about Keio Plaza Hotel Tokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Selangor Darul Ehsan
Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
“Walk, Walk, Walk [increased in speed]”
3 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

We stayed on the 20th floor of Keio Plaza Hotel Tokyo on Feb 7, 2012. It is a non-smoking floor. One thing I like about Japan is that, when the hotel gives us a non-smoking room, it is always, almost certain that the room is clean from the bad odor of smokers.

The room is spacious for the Tokyo standard and close to the business centres and vicinity.

It is also walking distant from the famous Shinjuku. Although I dislike the Shinjuku culture, but I think it has it's own uniqueness. I suppose in comparison to the New York City, probably this is a lot more safer to walk about. Generally, if you are planning anything funny, no one is going to disturb you.

The bathroom is comfortable and well equipped.

However, the breakfast selection was rather uninspiring. The selection of international buffet as well as Japanese buffet are not as complete.

Well, if you are planning to visit Shinjuku, this is the place.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask SamuelTan about Keio Plaza Hotel Tokyo
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Additional Information about Keio Plaza Hotel Tokyo

  • Keio Plaza Shinjuku
  • Keio Plaza Hotel
Address: 2-2-1 Nishi-Shinjuku, Shinjuku, Tokyo Prefecture 160-8330, Japan
Price range (per night):* INR12,266 - 21,564

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