First class EVERYTHING

A very profession person at check-in, gorgeous huge room and cleaned to a high standard. The views were great – especially to watch a morning rush through the window holding a morning cup of coffee from well equipped mini bar with plenty of tea, coffee and other items. The bed was humongous! Powerful shower could not be better to wake you up.

Staff very polite and discreet, reception, food and beverage and housekeeping Team can't do enough for you. In the morning, the small breakfast queue at Marble Lounge moved remarkably quickly, the dining area was quiet and clean (despite being packed) and the staff were incredibly professional, polite and efficient. Breakfast was delicious and a very relaxing experience - can thoroughly recommend starting your day there.

During 6 days stay did all the touristy things so the hotel being where it was, was just perfect! Very quiet and just close enough for everything with short walking distance to Shinjuku station. No need to take the complimentary bus shuttle ride and loose the view of skyscrapers.

Upon arrival requested for early check-out and were asked to arrange the return service to Narita airport by Friendly Limousine bus service. The fare – with no extra cost, were added on my hotel bill so I didn't have to worry about having enough Japanese Yen.

Overall, 5 star service! As work in the hotel industry myself and being well travelled I am not an easy judge. I would stay here again.

Thanks again
Maciej

Great hotel. I'd say rooms are bigger than Japanese standard and have everything you could ever need. Location wise, it's about 10 minutes walk from Shinjuku JR station and they do offer complimentary shuttle bus service. Amazing service.

One of the best hotels I've ever stayed in and as a well-travelled airline employee, would highly recommend this property. Front desk couldn't do enough to ensure my stay was perfect. Room was spacious and very clean. Internet costs extra but no problems with speed. Will definitely return.
There is only one issue and that's the location from the nearest train station, Shinjuku. There is a hotel shuttle bus operating three times an hour but not later in the evening so if you have just taken the airport limousines from either of the two airports to Shinjuku, a taxi will be required. Approx 700 Yen.

This being my first trip to Japan I found this Hilton Hotel made for a good transition into Japanese culture. You will find all the comforts one is accustomed to in a Western style hotel - a very good English speaking staff as well as high quality and spacious accommodations. The basic room design is clean and simple and attests to the theory of less is more.

I especially liked the sliding rice-paper window shades which allowed soft light into the room while providing privacy from potential voyeurs from neighboring tall buildings. Not to worry, there are blackout screens to help those overcome their severe jetlag. There is an electric kettle for self service coffee and tea; but, for those who are not crazy about instant coffee just keep in mind there is a Starbuck’s just behind the hotel which opens at 7 AM daily and figure about $5 for a grande.

This high-rise hotel is serviced by the best elevators I have found in any hotel - fast, smooth, almost silent and even more important, a sufficient number of them!

The hotel offers an adequate exercise facility, indoor pool, “his and hers” locker rooms each with a sauna, Japanese soaking tub and relaxation area. Remember to remove your shoes before entering these areas! Be careful when entering any area with a bamboo floor or one with mats, you will probably need to remove your shoes or fear insulting your host.

The hotel offers dining alternatives for virtually any international taste – Western, French, Japanese, Chinese, etc. But a word of caution: hotel dining is very expensive and figure on close to $30 for buffet breakfast in the lobby lounge area. The good news is the buffet offering is quite extensive and if you are on an expense account, this is probably no issue.

There is probably no city on the face of this planet that has more restaurants than Tokyo. You might want to consider purchasing a dining guide to assist you in your culinary planning.

If you want a real culinary adventure, visit the food halls in the basement of virtually every Tokyo department store. And on the top floors of these same stores you will find a wide array of high quality small restaurants. While not inexpensive, these restaurant generally offer a pretty good price-value relationship with their culinary offerings.

You will be amazed at what is available in the Japanese department stores and should you purchase an item, you will quickly learn anything you buy in Japan is respectfully wrapped and then a clerk will come from behind their counter, present you with the package and bow. Macy’s should take note…

But if you are looking for a relative dining bargain close to the Hilton Tokyo, consider Denny’s (open 24 hours) located adjacent to the Starbuck’s right behind the hotel. An inclusive breakfast of an egg, slice of bacon, link of sausage, little cup of coffee and a small green salad will cost about $7, a veritable bargain compared to dining prices within any Tokyo hotel.

If you start to go through hamburger withdrawal, you can find a McDonald’s is some locations; but, there is a Sizzler just a block from the front of the Tokyo Hilton. While I do not normally place Sizzler on my dining map – a charbroiled burger with fries and beverage for $10 tasted awfully good after five days in Tokyo.

"Arigato" Tokyo Hilton, it was a very nice visit and I look forward to returning.