Having stayed at the former (and very good) Hotel Kent - I was expecting this new hotel in Kent's place much like I remembered but I was wrong. Whilst it is completely new (built in 2010) it hasn't retained much of Hotel Kent's charm. On arrival the staff seemed to know little or next to no English although when we arrived there were at least 7 staff behind the desk all scurrying about to find our online booking. Not a deal breaker but from the moment we arrived I didn't feel welcome and felt our lack of Japanese was a hindrance to them. There was also not alot of English written around the hotel so I felt it was really catering to the Japanese businessman or tourist. The room was clean, spacious and beds very comfortable and featured amenities such as bathrobe, slippers, hair dryer etc. They don't provide free bottled water in the room like most other hotels do however - this has to be purchased from the in-house vending machines.
Also the area around the hotel has really deteriorated. Having stayed there many, many times and well aware it's the red light district of Shinjuku, I saw a few unpleasant things around the area this time round that didn't bode well for my overall experience. I will stay in the Shibuya area next time. Hotel Wing is great for the Japanese tourist but not really equipped or doesn't really seem to cater for the international traveller.

We stayed at Wing International for three nights. The rooms, while on the small side, were extremely clean and provided all the basic amenities. Location is in Kabukicho, which is the red light district and the neighbourhood can get noisy/rowdy at night. However, the hotel was very quiet and location extremely convenient, with a supermarket right downstairs and close to many shops and restaurants. What made the hotel stand out was the helpful staff. They have both cantonese and mandarin-speaking staff at concierge, who were extremely helpful when we asked questions relating to transport and directions (to the extent they event surfed the websites for us and printed out maps/timetables!). We would definately stay here again.