Having stayed previously in Somerset Roppongi, I must say that SAE is a much better upgrade in terms of new quality furnishings, charming location, beautiful view of lush greenery and the Tokyo Tower (very magical at night with the Tower all lit up) and there's a washing machine in your room instead of having to go to the basement. Nice pool and gym too.

However, my biggest complaint about my SAE one bedroom premier apartment is that the bedroom door is a louvred sliding door. This means that we could not get total privacy because light and sound from the living room penetrates easily into the bedroom. This made it very difficult for us to switch on the lights or even watch TV at night because we have a young child who needs to sleep by 8pm. And we had with us my teenage niece who facebooked late till midnight. So we had to sleep with the keyboard sounds clicking nonstop and the flickering light of the computer screen.

Our friend booked the studio unit which is cheaper and almost identical in space and layout. However, instead of the sliding louvred doors, they had a curtain door to separate the living room from the bedroom which we would rather prefer (at least it could block out the lights from the living room). But since they are located on a lower floor, they do not have such a great view.

And I would advise you to ask the hotel to email you a directional map to the hotel and you would need the hotel name and address in Japanese. We have taken taxis many times to SAE and almost all of them do not know how to get tthere.

Generally the staff is friendly and helpful.After we left, we got an email from the hotel telling us that they found some of our belongings. But I suspect that's the kind of service you get in almost all Japanese hotels. One disappointment though we had with the staff was when we asked them for good restaurants nearby and they keep telling us to go to Roppongi. We actually found a delightful Korean BBQ restaurant serving the yummiest wagyu beef just opposite SAE.

Somerset Roppongi has a much better location in terms of restaurants, shops and near the subway station serving the more popular destinations. Its living room is much more spacious and it has proper bedrooms with proper doors that can shut out light and noise from the living room. But the apartment looked tired, there's hardly any facilities, no washing room in the apartment (you have to go to the basement)....

Overall, I would choose to stay with either Somerset apartment - the space is such luxury...

The best thing about our stay was the size of the apartment, there is just so much space and it has everything you need. The location is fantastic, the train station is less than a 5 min walk away. There is a mini-supermarket next store so you can stock up if you want to cook in your apartment instead of heading out. Roppongi is a short stroll away for some good food and bars. Definitely recommend staying here.

Stayed in the apartement with my wife and our two daughters for two and a half weeks. Great location by the Tokyo Tower. Spacious and good apartment with all amenities; laundry machine and dish washer. We really enjoyed the basement swimming pool. My 6 years old daughter learned to swim in it! I guess that the rooftop terrace will be perfect in the summer. We will book this residence again, when in Tokyo.

We came to Japan for 8 days and decided to try both fancy hotels (Grand Prince Akasaka), Ryokans, and apartohotels. Of all the types, my family enjoyed the Somerset Azabu East the best. I think the prior reviews are accurate. The apartment is larger, more spacious--we happened to have a view of both the Tokyo Tower and a famous Tofu Restaurant with Edo style gardens below. There is laundry and excellent heating. The complimentary breakfast downstairs is pretty filling if you eat it (toast, coffee, boiled eggs, cereal). The minor disappointments was our toilet heat wasn't super technological (like the other hotels--you kind of do get used to heated seats, believe it or not). It is a bit sporadically cold and rainy during Cherry Blossom season 2010, so my one caution is the location. The nearest walkable stop is Akabanaboshi (Oedo line, 3 minute walk) --and that's neither on the JR Rail line (which we had 1 week passes for) nor the Tokyo subway. It's on a 3rd line--so we often had to pay for another ticket to connect to one of the other lines to get to more common destinations. We do love coming back to our residence here--the staff is great and facilities wonderful. For the price of 15K-16K yen/nite, this was a great value at that rate compared to the other places we tried out.