I am SO glad that we chose this place for my ten-day stay in Tokyo. In addition to the in-room washer/dryer, the rooms feature small kitchens with dishes, pots/pans, utensils, and even a French press coffeemaker. The space is also well-configured for working (nice desk area with drawers).

The only tiny drawback is the breakfast, which is pretty meager (only toast and cereal). During peak times, they run out of dishes (so you might end up drinking juice out of a coffee mug or putting your toast in a bowl). But really? Who cares? You can pop into the adjacent convenience store and stock up on your own breakfast foods if you prefer.

Having stayed previously in Somerset Roppongi, I must say that SAE is a much better upgrade in terms of new quality furnishings, charming location, beautiful view of lush greenery and the Tokyo Tower (very magical at night with the Tower all lit up) and there's a washing machine in your room instead of having to go to the basement. Nice pool and gym too.

However, my biggest complaint about my SAE one bedroom premier apartment is that the bedroom door is a louvred sliding door. This means that we could not get total privacy because light and sound from the living room penetrates easily into the bedroom. This made it very difficult for us to switch on the lights or even watch TV at night because we have a young child who needs to sleep by 8pm. And we had with us my teenage niece who facebooked late till midnight. So we had to sleep with the keyboard sounds clicking nonstop and the flickering light of the computer screen.

Our friend booked the studio unit which is cheaper and almost identical in space and layout. However, instead of the sliding louvred doors, they had a curtain door to separate the living room from the bedroom which we would rather prefer (at least it could block out the lights from the living room). But since they are located on a lower floor, they do not have such a great view.

And I would advise you to ask the hotel to email you a directional map to the hotel and you would need the hotel name and address in Japanese. We have taken taxis many times to SAE and almost all of them do not know how to get tthere.

Generally the staff is friendly and helpful.After we left, we got an email from the hotel telling us that they found some of our belongings. But I suspect that's the kind of service you get in almost all Japanese hotels. One disappointment though we had with the staff was when we asked them for good restaurants nearby and they keep telling us to go to Roppongi. We actually found a delightful Korean BBQ restaurant serving the yummiest wagyu beef just opposite SAE.

Somerset Roppongi has a much better location in terms of restaurants, shops and near the subway station serving the more popular destinations. Its living room is much more spacious and it has proper bedrooms with proper doors that can shut out light and noise from the living room. But the apartment looked tired, there's hardly any facilities, no washing room in the apartment (you have to go to the basement)....

Overall, I would choose to stay with either Somerset apartment - the space is such luxury...

The best thing about our stay was the size of the apartment, there is just so much space and it has everything you need. The location is fantastic, the train station is less than a 5 min walk away. There is a mini-supermarket next store so you can stock up if you want to cook in your apartment instead of heading out. Roppongi is a short stroll away for some good food and bars. Definitely recommend staying here.

Stayed in the apartement with my wife and our two daughters for two and a half weeks. Great location by the Tokyo Tower. Spacious and good apartment with all amenities; laundry machine and dish washer. We really enjoyed the basement swimming pool. My 6 years old daughter learned to swim in it! I guess that the rooftop terrace will be perfect in the summer. We will book this residence again, when in Tokyo.