I found the hotel beautiful, but the restaurants and massage, bar, etc., much too pricey. The spa treatments were not the standard I expected and the facilities are small.
A better value would be the Grand Hyatt, but their spa is also lacking. I would use outside massage services. Try http;//swedishmassagetokyo.blogspot.com for the best massages by Americans who are licensed.

This Hotel is a real modern palace but the views it offers You beat everything in the hotel! the service the rooms, the beds everythinng is perfect but when you look outside the window you forget everything around...:) priceless experience

A true five star hotel in every sense. All the rooms (I think) have stunning views over Tokyo and the hotel is just a short walk to some of the main shopping areas. Incredible food too.

From the moment I walked in I felt special. Everyone greeting and welcoming you to the Ritz with smiling faces.

When I went to check in I was told my room was no longer available which made me a little angry as had paid extra for views of Tokyo Tower but before I could open my mouth to complain I was told I had been upgraded free of charge.

Our upgrade room was a suite on the 49 floor. The suite consisted of a corner living room with floor to roof windows over the city. The room had a great desk area with internet cable a sofa, chair, table and mega flat screen tv.

The bedroom had a window as the whole outside wall which had views of the city and mount Fuji from the bed. The bed was very comfortable with additional pillows in the cupboards if you wanted them (the bed had four massive ones to start with. Another huge tv on a set of drawers. The blinds lights etc can be controlled directly from your bed so great when you wake up.

The bathroom was huge. It had an amazing showers bundles of towels and a massive bath big enough for two people. If you happened to run out of towels an evening turn down services was on offer if you wanted.

The whole room was spotless and the cleaning staff had kept it in very good condition.

The hotel follows suit and is kept to the highest standards. The restaurant which we had breakfast in had stunning views over the city. My only moan about the who stay in the hotel was the breakfast. Some items such as bacon and sausages were cold. Im sure they would heat them for you but was a huge issue so didnt bother.


The hotel is located centrally in Roppongi which is great for a night on the town if not a little seedy. Its right ontop of a shopping centre and 5mins walk to the Mori Tower but really dont see the need to see as the views from the hotel are stunning and worth every penny for a special occasion.