I did extensive reviews of 5-star hotels in the Minato/Roppongi area in Tokyo before I ultimately decided on Conrad Tokyo. On our way there I noticed it's close proximity to the subway and Shiodome train station which makes the location of the hotel excellent. The hotel is amazing, with more services than I could possibly name in this review. Upon entering I had a bellhop help me with my luggage to the 28th floor to check in. A different bellhop was then assigned to escort me to my room but my only gripe is that I had a hard time understanding his English and his explanation of the services the hotel offers. I assume English is not his first language and he looked of middle eastern descent, nevertheless it was no bid deal.

The room was very spacious and luxurious. I had an amazing view of Tokyo Bay and it was wonderful. Room service or any questions I had was always one call away. The staff was incredibly polite and courteous throughout my 3 day stay at the hotel. For breakfast we went to a restaurant serving Hawaiian dishes at the Shidome city center. This hotel is everything one could ask for in regards to luxury and modern entertainment. I'll definitely be staying at this hotel again and I highly recommend it.

I stayed with my husband during new years.
The room was city view and could see Hama-Rikyu-Garden from the room. In the room two cute bears were waiting for us!
Club lounge is very small, but food is good. The drink service area of the club lounge is very small, and not easy to make our own drinks. So I deducted on point.
Generally the atmosphere os hotel lobby, guess room, is very Japanese, and color is dark brown all area and very calm feeling.

Great location. Service really nice but some puzzling aspects. There is no place to just sit in the main floor and relax. One afternoon I was just sitting by the window admiring the view and the hostess told me it was reserved and I had to move. The whole place was mostly empty too.

This is a deluxe hotel.

This is the fifth time that we have stayed at the Conrad in Tokyo. The rooms are spacious. The Staff is very very helpfull. The location is unmatched due to the underground pathways to the Metro and Rail lines.